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Our Lady Of Hope Health Center: Staffing, Turnover, and Inspection Record

Our Lady Of Hope Health Center is a 75-bed nonprofit nursing home in Richmond, Virginia. In the CMS August 2026 release it reported 2.34 nurse aide hours per resident per day, 13% above the Virginia average of 2.07, and 67.3% nursing staff turnover (Virginia average 48.1%).

Certified for Medicare and Medicaid · CMS number 495311

Our Lady Of Hope Health Center

13700 North Gayton Road
Richmond, VA 23233
Henrico County
Aide hours per resident a day
2.34
Virginia average 2.07
Nursing staff turnover
67.3%
Virginia average 48.1%
Certified beds
75
about 72 residents a day
Fines, last 3 years
0
none on record

CMS Care Compare, August 2026 release

How many staff hours residents get

CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Our Lady Of Hope Health Center, nurse aides logged 2.34 hours per resident per day, 13% above the Virginia average. With about 72 residents a day, that works out to roughly 170 aide hours a day, or about 21 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 9% below the all-days figure.

Staff hours per resident per day at Our Lady Of Hope Health Center, Virginia average, and US average
Hours per resident per dayThis homeVirginia avgUS avg
Nurse aides (CNAs)2.342.072.32
Licensed practical nurses1.441.000.86
Registered nurses0.400.690.69
All nursing staff4.193.763.86
All nursing staff, weekends3.793.293.42

CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.

Staff turnover

67.3% of nursing staff at Our Lady Of Hope Health Center left over the year CMS measured, against a Virginia average of 48.1% and a US average of 45.8%. Registered nurse turnover was 58.3%. 1 administrator left over the same period.

Nursing staff turnover
67.3%
Virginia 48.1% · US 45.8%
Registered nurse turnover
58.3%
Virginia 48.2% · US 42.9%
Administrators who left
1
Virginia average 0.6

Inspections and penalties

State inspectors last completed a standard health inspection on May 3, 2023. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 8 health deficiencies (Virginia average 14.5). CMS lists no fines or payment denials for this home in the last three years.

Health deficiencies, latest cycle
8
From complaints
3
Infection-control citations
—
Payment denials, 3 years
0

CMS star ratings

CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Our Lady Of Hope Health Center holds 4 of 5 overall; the Virginia average is 3.0.

Overall
4 of 5
Health inspections
4 of 5
Staffing
2 of 5
Quality measures
2 of 5

About Our Lady Of Hope Health Center

  • Ownership: Non profit - Church related
  • Legal name: Our Lady of Hope Health Center, Inc
  • Medicare and Medicaid certified since: Aug 1, 1996
  • Councils: resident council
  • Area: urban

Nursing homes near Our Lady Of Hope Health Center

The closest homes by distance, with the same CMS figures. Select a column to sort.

Nursing homes near Our Lady Of Hope Health Center. Column headers sort the table.
Shalom Gardens Health & Rehabilitation
Richmond
2.41011.853.7265.8%1$39,555
Canterbury Rehabilitation and Healthcare Center
Richmond · abuse citation
2.71831.653.3458.1%1$436,524
Lakewood Manor
Richmond
3.2962.875.0346.4%3None
Cedarfield Pinnacle Living
Richmond
3.2202.275.6446.7%—None
The Laurels of University Park
Richmond
3.91452.023.4944.4%2None
August Healthcare at Richmond
Richmond
5.8322.464.6058.1%3$35,055
Elizabeth Adam Crump Health and Rehab
Glen Allen
6.41802.293.5050.0%1$9,011
Westport Rehabilitation and Nursing Center
Richmond
6.52251.893.1954.1%1$64,127

Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.

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← All nursing homes in Virginia

Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.