The Laurels of Willow Creek: Staffing, Turnover, and Inspection Record
The Laurels of Willow Creek is a 120-bed for-profit nursing home in Midlothian, Virginia, part of Ciena Healthcare/Laurel Health Care. In the CMS August 2026 release it reported 1.90 nurse aide hours per resident per day, 8% below the Virginia average of 2.07, and 47.0% nursing staff turnover (Virginia average 48.1%).
The Laurels of Willow Creek
11611 Robious RoadMidlothian, VA 23113
Chesterfield County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At The Laurels of Willow Creek, nurse aides logged 1.90 hours per resident per day, 8% below the Virginia average. With about 112 residents a day, that works out to roughly 212 aide hours a day, or about 27 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 14% below the all-days figure.
| Hours per resident per day | This home | Virginia avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.90 | 2.07 | 2.32 |
| Licensed practical nurses | 0.84 | 1.00 | 0.86 |
| Registered nurses | 0.50 | 0.69 | 0.69 |
| All nursing staff | 3.24 | 3.76 | 3.86 |
| All nursing staff, weekends | 2.79 | 3.29 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
47.0% of nursing staff at The Laurels of Willow Creek left over the year CMS measured, against a Virginia average of 48.1% and a US average of 45.8%. Registered nurse turnover was 33.3%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Sep 13, 2023. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 18 health deficiencies (Virginia average 14.5). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. The Laurels of Willow Creek holds 2 of 5 overall; the Virginia average is 3.0.
About The Laurels of Willow Creek
- Ownership: For profit - Corporation
- Chain: Ciena Healthcare/Laurel Health Care, 81 homes
- Legal name: Oak Health Care Investors of Richmond Virginia, Inc.
- Medicare and Medicaid certified since: Sep 24, 1991
- Councils: resident council
- Area: urban
Nursing homes near The Laurels of Willow Creek
The closest homes by distance, with the same CMS figures. Select a column to sort.
| The Laurels Of Bon Air Bon Air | 3.4 | 124 | 2.00 | 3.43 | 65.7% | 3 | None |
| Southampton Rehabilitation and Healthcare Center Richmond | 4.8 | 195 | 1.59 | 3.02 | 52.2% | 2 | $36,283 |
| The Haven at Brandermill Woods Midlothian | 5.0 | 60 | 2.88 | 4.85 | 32.8% | 5 | None |
| Beaufont Health and Rehabilitation Center Richmond | 5.1 | 120 | 1.61 | 2.96 | 61.8% | 2 | $8,197 |
| Lakewood Manor Richmond | 5.9 | 96 | 2.87 | 5.03 | 46.4% | 3 | None |
| Canterbury Rehabilitation and Healthcare Center Richmond · abuse citation | 6.4 | 183 | 1.65 | 3.34 | 58.1% | 1 | $436,524 |
| Shalom Gardens Health & Rehabilitation Richmond | 6.7 | 101 | 1.85 | 3.72 | 65.8% | 1 | $39,555 |
| August Healthcare at Richmond Richmond | 6.8 | 32 | 2.46 | 4.60 | 58.1% | 3 | $35,055 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.