Avantara Palos Heights: Staffing, Turnover, and Inspection Record
Avantara Palos Heights is a 184-bed for-profit nursing home in Palos Heights, Illinois, part of Legacy Healthcare. In the CMS August 2026 release it reported 2.03 nurse aide hours per resident per day, 3% below the Illinois average of 2.09, and 52.3% nursing staff turnover (Illinois average 44.5%).
Avantara Palos Heights
7850 West College DrivePalos Heights, IL 60463
Cook County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Avantara Palos Heights, nurse aides logged 2.03 hours per resident per day, 3% below the Illinois average. With about 156 residents a day, that works out to roughly 317 aide hours a day, or about 40 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 3% below the all-days figure.
| Hours per resident per day | This home | Illinois avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.03 | 2.09 | 2.32 |
| Licensed practical nurses | 0.76 | 0.64 | 0.86 |
| Registered nurses | 0.90 | 0.72 | 0.69 |
| All nursing staff | 3.69 | 3.45 | 3.86 |
| All nursing staff, weekends | 3.59 | 3.08 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
52.3% of nursing staff at Avantara Palos Heights left over the year CMS measured, against a Illinois average of 44.5% and a US average of 45.8%. Registered nurse turnover was 52.5%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Sep 18, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 17 health deficiencies (Illinois average 12.5). CMS lists 2 fines totaling $22,645 and 1 payment denial in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Jul 3, 2025 | Fine | $12,438 |
| Oct 9, 2024 | Fine | $10,207 |
| Oct 9, 2024 | Payment Denial | 14 days from Nov 5, 2024 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Avantara Palos Heights holds 2 of 5 overall; the Illinois average is 2.5.
About Avantara Palos Heights
- Ownership: For profit - Limited Liability company
- Chain: Legacy Healthcare, 89 homes
- Legal name: Phe Skilled Nursing Facility LLC
- Medicare and Medicaid certified since: Mar 15, 1989
- Councils: resident council
- Area: urban
Nursing homes near Avantara Palos Heights
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Harmony Palos Palos Heights | 0.1 | 130 | 1.79 | 3.08 | 64.1% | 2 | $25,874 |
| Nexus at Palos Palos Hills · abuse citation | 1.9 | 207 | 2.27 | 4.13 | 54.8% | 1 | $458,668 |
| Chicago Ridge SNF Chicago Ridge · abuse citation | 1.9 | 231 | 1.40 | 2.26 | 46.8% | 1 | $675,810 |
| Elevate Care Palos Heights Palos Heights · abuse citation | 2.0 | 111 | 1.88 | 3.54 | 44.0% | 2 | $48,832 |
| Avantara Chicago Ridge Chicago Ridge | 2.5 | 203 | 1.86 | 3.35 | 68.9% | 4 | $137,658 |
| Hickory VLG Nrsg & Rhb Hickory Hills | 3.3 | 74 | 1.43 | 2.67 | 27.9% | 3 | $350,672 |
| Aliya of Crestwood Crestwood | 3.3 | 193 | 1.69 | 2.99 | 65.3% | 1 | $80,372 |
| Aliya of Oak Lawn Oak Lawn · abuse citation | 3.6 | 191 | 1.94 | 3.46 | 62.0% | 1 | $284,800 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.