Willow Brooke Ct Skilled Care Ctr at Heron Point: Staffing, Turnover, and Inspection Record
Willow Brooke Ct Skilled Care Ctr at Heron Point is a 38-bed nonprofit nursing home in Chestertown, Maryland, part of Acts Retirement-Life Communities. In the CMS August 2026 release it reported 2.22 nurse aide hours per resident per day, 5% above the Maryland average of 2.12.
Willow Brooke Ct Skilled Care Ctr at Heron Point
501 Campus AvenueChestertown, MD 21620
Kent County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Willow Brooke Ct Skilled Care Ctr at Heron Point, nurse aides logged 2.22 hours per resident per day, 5% above the Maryland average. With about 2 residents a day, that works out to roughly 4 aide hours a day, or about 1 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 13% below the all-days figure.
| Hours per resident per day | This home | Maryland avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.22 | 2.12 | 2.32 |
| Licensed practical nurses | 0.77 | 0.91 | 0.86 |
| Registered nurses | 1.76 | 0.84 | 0.69 |
| All nursing staff | 4.75 | 3.87 | 3.86 |
| All nursing staff, weekends | 4.12 | 3.47 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
CMS publishes no nursing staff turnover figure for Willow Brooke Ct Skilled Care Ctr at Heron Point in this release.
CMS note: Staffing data did not meet the criteria to calculate turnover.
Inspections and penalties
State inspectors last completed a standard health inspection on Dec 11, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 1 health deficiency (Maryland average 17.5). CMS lists 1 fine totaling $15,440 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Feb 23, 2024 | Fine | $15,440 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Willow Brooke Ct Skilled Care Ctr at Heron Point holds 5 of 5 overall; the Maryland average is 3.1.
About Willow Brooke Ct Skilled Care Ctr at Heron Point
- Ownership: Non profit - Corporation
- Chain: Acts Retirement-Life Communities, 27 homes
- Legal name: Acts Communities of Maryland, Inc.
- Medicare and Medicaid certified since: Nov 7, 1991
- Part of a continuing care retirement community
- Councils: resident and family councils
- Area: rural
Nursing homes near Willow Brooke Ct Skilled Care Ctr at Heron Point
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Chestertown Nursing and Rehab Chestertown · abuse citation | 0.5 | 92 | 2.03 | 3.38 | 53.3% | 1 | $3,418 |
| Resorts at Chester River Manor Corp Chestertown | 0.6 | 98 | 2.20 | 3.56 | 16.7% | 3 | None |
| Complete Care at Corsica Hills LLC Centreville | 11.6 | 120 | 2.23 | 3.59 | 51.7% | 3 | $55,564 |
| Sterling Care Riverside Belcamp | 20.0 | 129 | 2.03 | 3.78 | 53.2% | 5 | $4,194 |
| Oakwood SNF LLC Middle River | 22.3 | 130 | 1.95 | 3.40 | — | 1 | $13,270 |
| Citizens Care Center Havre de Grace | 22.6 | 184 | 2.19 | 4.02 | 28.2% | 5 | None |
| Autumn Lake Healthcare at Riverview Essex | 22.6 | 238 | 2.01 | 3.50 | 35.1% | 3 | None |
| Franklin Woods Center Baltimore | 24.0 | 117 | 1.71 | 3.68 | 49.5% | 4 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.