Willow Brook Rehabilitation and Healthcare Center: Staffing, Turnover, and Inspection Record
Willow Brook Rehabilitation and Healthcare Center is a 140-bed for-profit nursing home in Kutztown, Pennsylvania, part of Prestige Healthcare Administrative Services. In the CMS August 2026 release it reported 2.07 nurse aide hours per resident per day, 5% below the Pennsylvania average of 2.19, and 41.4% nursing staff turnover (Pennsylvania average 44.5%).
Willow Brook Rehabilitation and Healthcare Center
120 Trexler AvenueKutztown, PA 19530
Berks County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Willow Brook Rehabilitation and Healthcare Center, nurse aides logged 2.07 hours per resident per day, 5% below the Pennsylvania average. With about 131 residents a day, that works out to roughly 271 aide hours a day, or about 34 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 6% below the all-days figure.
| Hours per resident per day | This home | Pennsylvania avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.07 | 2.19 | 2.32 |
| Licensed practical nurses | 0.93 | 0.91 | 0.86 |
| Registered nurses | 0.49 | 0.79 | 0.69 |
| All nursing staff | 3.49 | 3.89 | 3.86 |
| All nursing staff, weekends | 3.28 | 3.53 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
41.4% of nursing staff at Willow Brook Rehabilitation and Healthcare Center left over the year CMS measured, against a Pennsylvania average of 44.5% and a US average of 45.8%. Registered nurse turnover was 62.5%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Mar 27, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 5 health deficiencies (Pennsylvania average 10.1). CMS lists 1 fine totaling $8,281 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Mar 27, 2026 | Fine | $8,281 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Willow Brook Rehabilitation and Healthcare Center holds 2 of 5 overall; the Pennsylvania average is 3.0.
About Willow Brook Rehabilitation and Healthcare Center
- Ownership: For profit - Limited Liability company
- Chain: Prestige Healthcare Administrative Services, 15 homes
- Legal name: Willow Brook Rehabilitation and Healthcare Center LLC
- Medicare and Medicaid certified since: Nov 7, 1984
- Councils: resident council
- Area: urban
Nursing homes near Willow Brook Rehabilitation and Healthcare Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| The Lutheran Home at Topton Topton | 3.7 | 194 | 2.21 | 3.84 | 47.6% | 5 | None |
| Mosser Nursing Home Trexlertown | 8.8 | 60 | 2.13 | 3.78 | 28.6% | 5 | None |
| Complete Care at Lehigh LLC Macungie | 10.9 | 128 | 1.73 | 3.22 | 43.0% | 3 | None |
| Laureldale Skilled Nursing and Rehabilitation Cent Laureldale | 10.9 | 198 | 1.98 | 3.27 | 31.8% | 3 | $16,036 |
| Berks Heim Nursing & Rehabilitation Leesport | 11.8 | 420 | 2.13 | 3.73 | 25.6% | 5 | None |
| Luther Crest Nursing Facility Allentown | 12.5 | 60 | 2.37 | 4.42 | 48.3% | 5 | None |
| Cedarbrook Senior Care and Rehabilitation Allentown | 12.8 | 670 | 2.33 | 4.00 | 28.5% | 5 | None |
| Lehigh Valley Hospital Tsu Allentown | 12.9 | 52 | 2.51 | 6.46 | 14.9% | 5 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.