Complete Care at Lehigh LLC: Staffing, Turnover, and Inspection Record
Complete Care at Lehigh LLC is a 128-bed for-profit nursing home in Macungie, Pennsylvania, part of Complete Care. In the CMS September 2026 release it reported 1.73 nurse aide hours per resident per day, 21% below the Pennsylvania average of 2.19, and 43.0% nursing staff turnover (Pennsylvania average 44.5%).
Complete Care at Lehigh LLC
1718 Spring Creek RoadMacungie, PA 18062
Lehigh County
CMS Care Compare, September 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Complete Care at Lehigh LLC, nurse aides logged 1.73 hours per resident per day, 21% below the Pennsylvania average. With about 122 residents a day, that works out to roughly 211 aide hours a day, or about 26 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 12% below the all-days figure.
| Hours per resident per day | This home | Pennsylvania avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.73 | 2.19 | 2.32 |
| Licensed practical nurses | 0.97 | 0.91 | 0.86 |
| Registered nurses | 0.52 | 0.79 | 0.69 |
| All nursing staff | 3.22 | 3.89 | 3.86 |
| All nursing staff, weekends | 2.85 | 3.53 | 3.42 |
CMS Care Compare, September 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
43.0% of nursing staff at Complete Care at Lehigh LLC left over the year CMS measured, against a Pennsylvania average of 44.5% and a US average of 45.8%. Registered nurse turnover was 52.6%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jul 30, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 11 health deficiencies (Pennsylvania average 10.0). CMS lists 1 fine totaling $8,351 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Jun 4, 2026 | Fine | $8,351 |
CMS Penalties file, September 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Complete Care at Lehigh LLC holds 3 of 5 overall; the Pennsylvania average is 3.0.
About Complete Care at Lehigh LLC
- Ownership: For profit - Corporation
- Chain: Complete Care, 85 homes
- Medicare and Medicaid certified since: Nov 18, 1994
- Councils: resident council
- Area: urban
Nursing homes near Complete Care at Lehigh LLC
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Mosser Nursing Home Trexlertown | 2.2 | 60 | 2.13 | 3.78 | 28.6% | 5 | None |
| Lehigh Valley Hospital Tsu Allentown | 2.3 | 52 | 2.51 | 6.46 | 14.9% | 5 | None |
| Cedarbrook Senior Care and Rehabilitation Allentown | 2.5 | 670 | 2.33 | 4.00 | 28.5% | 5 | None |
| Cedar Crest Post Acute Allentown | 3.0 | 166 | 1.90 | 3.37 | 40.1% | 4 | None |
| Luther Crest Nursing Facility Allentown | 3.3 | 60 | 2.37 | 4.42 | 48.3% | 5 | None |
| Phoebe Allentown Health Care Center Allentown | 5.1 | 343 | 2.26 | 3.78 | 46.9% | 3 | $11,087 |
| Jewel Healthcare and Rehabilitation Center Allentown | 5.5 | 146 | 2.01 | 3.24 | 30.1% | 4 | None |
| Good Shepherd Home Raker Center Allentown · abuse citation | 6.4 | 99 | 2.75 | 4.79 | 32.1% | 2 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, September 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.