White Oak Manor-Shelby: Staffing, Turnover, and Inspection Record
White Oak Manor-Shelby is a 160-bed for-profit nursing home in Shelby, North Carolina, part of National Healthcare Corporation. In the CMS August 2026 release it reported 2.01 nurse aide hours per resident per day, 14% below the North Carolina average of 2.34, and 62.8% nursing staff turnover (North Carolina average 49.0%).
White Oak Manor-Shelby
401 N Morgan StreetShelby, NC 28150
Cleveland County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At White Oak Manor-Shelby, nurse aides logged 2.01 hours per resident per day, 14% below the North Carolina average. With about 112 residents a day, that works out to roughly 226 aide hours a day, or about 28 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 12% below the all-days figure.
| Hours per resident per day | This home | North Carolina avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.01 | 2.34 | 2.32 |
| Licensed practical nurses | 0.99 | 0.89 | 0.86 |
| Registered nurses | 0.43 | 0.61 | 0.69 |
| All nursing staff | 3.43 | 3.83 | 3.86 |
| All nursing staff, weekends | 3.02 | 3.40 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
62.8% of nursing staff at White Oak Manor-Shelby left over the year CMS measured, against a North Carolina average of 49.0% and a US average of 45.8%. Registered nurse turnover was 33.3%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Aug 28, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 3 health deficiencies (North Carolina average 4.8). CMS lists 5 fines totaling $42,972 and 1 payment denial in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Mar 12, 2026 | Fine | $10,868 |
| Jul 23, 2025 | Fine | $3,931 |
| Jul 23, 2025 | Fine | $3,931 |
| Jul 23, 2025 | Fine | $11,700 |
| Jul 23, 2025 | Payment Denial | 34 days from Aug 14, 2025 |
| May 23, 2024 | Fine | $12,542 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. White Oak Manor-Shelby holds 2 of 5 overall; the North Carolina average is 2.9.
About White Oak Manor-Shelby
- Ownership: For profit - Corporation
- Chain: National Healthcare Corporation, 69 homes
- Legal name: NHC Healthcare/Shelby, LLC
- Medicare and Medicaid certified since: Oct 26, 1977
- Councils: resident council
- Area: rural
Nursing homes near White Oak Manor-Shelby
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Cleveland Pines Shelby | 1.5 | 120 | 1.99 | 2.96 | 43.3% | 3 | None |
| Peak Resources- Shelby Grover | 10.5 | 100 | 2.47 | 3.77 | 42.2% | 2 | None |
| Carolina Care Health and Rehabilitation Cherryville | 10.8 | 107 | 2.73 | 4.11 | 42.3% | 5 | None |
| White Oak Manor-Kings Mountain Kings Mountain · abuse citation | 11.1 | 154 | 2.83 | 4.03 | 46.5% | 2 | $53,811 |
| Peak Resources-Cherryville Cherryville · many days without an RN | 12.5 | 70 | 1.27 | 2.27 | 48.2% | 4 | None |
| Palmetto Patriots Gaffney | 15.2 | 52 | 3.12 | 5.56 | — | 5 | $30,147 |
| Fair Haven Home Inc Bostic | 15.2 | 30 | 1.69 | 3.64 | 28.1% | 5 | None |
| Peachtree Centre Gaffney | 15.4 | 151 | 1.70 | 3.02 | 64.6% | 1 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.