West Side House LTC Facility: Staffing, Turnover, and Inspection Record
West Side House LTC Facility is a 91-bed for-profit nursing home in Worcester, Massachusetts, part of Elder Services. In the CMS August 2026 release it reported 2.84 nurse aide hours per resident per day, 26% above the Massachusetts average of 2.26, and 50.0% nursing staff turnover (Massachusetts average 38.2%).
West Side House LTC Facility
35 Fruit StreetWorcester, MA 01609
Worcester County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At West Side House LTC Facility, nurse aides logged 2.84 hours per resident per day, 26% above the Massachusetts average. With about 51 residents a day, that works out to roughly 144 aide hours a day, or about 18 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 11% below the all-days figure.
| Hours per resident per day | This home | Massachusetts avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.84 | 2.26 | 2.32 |
| Licensed practical nurses | 0.95 | 0.95 | 0.86 |
| Registered nurses | 0.47 | 0.65 | 0.69 |
| All nursing staff | 4.26 | 3.86 | 3.86 |
| All nursing staff, weekends | 3.79 | 3.48 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
50.0% of nursing staff at West Side House LTC Facility left over the year CMS measured, against a Massachusetts average of 38.2% and a US average of 45.8%. Registered nurse turnover was 70.0%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Mar 30, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 0 health deficiencies (Massachusetts average 7.2). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. West Side House LTC Facility holds 5 of 5 overall; the Massachusetts average is 3.0.
About West Side House LTC Facility
- Ownership: For profit - Corporation
- Chain: Elder Services, 6 homes
- Legal name: West Side Corporation
- Medicare and Medicaid certified since: Jul 1, 1990
- Councils: resident council
- Area: urban
Nursing homes near West Side House LTC Facility
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Lutheran Rehabilitation and Skilled Care Center Worcester | 0.5 | 150 | 2.37 | 4.45 | 41.3% | 5 | None |
| St Mary Health Care Center Worcester | 0.7 | 172 | 2.21 | 3.54 | 30.6% | 2 | $8,788 |
| St Francis Rehabilitation & Nursing Center Worcester | 1.5 | 137 | 2.05 | 4.02 | 41.1% | 4 | $19,175 |
| Worcester Rehabilitation & Health Care Center Worcester | 1.6 | 160 | 1.99 | 3.28 | 23.5% | 1 | $71,392 |
| Christopher House of Worcester Worcester | 1.7 | 156 | 2.50 | 4.10 | 30.1% | 3 | $8,512 |
| Vantage at Worcester LLC Worcester | 1.7 | 173 | 2.52 | 4.43 | 35.2% | 1 | $122,646 |
| Blaire House of Worcester Worcester | 1.8 | 75 | 2.67 | 3.94 | 38.6% | 3 | $13,095 |
| Holy Trinity Eastern Orthodox N & R Center Worcester | 2.1 | 113 | 2.21 | 3.89 | 36.5% | 5 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.