Webster House: Staffing, Turnover, and Inspection Record
Webster House is a 145-bed nonprofit nursing home in Palo Alto, California, part of Front Porch. In the CMS August 2026 release it reported 2.76 nurse aide hours per resident per day, 4% above the California average of 2.65, and 20.6% nursing staff turnover (California average 36.7%).
Webster House
437 Webster StreetPalo Alto, CA 94301
Santa Clara County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Webster House, nurse aides logged 2.76 hours per resident per day, 4% above the California average. With about 64 residents a day, that works out to roughly 176 aide hours a day, or about 22 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 25% below the all-days figure.
| Hours per resident per day | This home | California avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.76 | 2.65 | 2.32 |
| Licensed practical nurses | 1.23 | 1.20 | 0.86 |
| Registered nurses | 1.06 | 0.67 | 0.69 |
| All nursing staff | 5.05 | 4.52 | 3.86 |
| All nursing staff, weekends | 3.79 | 4.09 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
20.6% of nursing staff at Webster House left over the year CMS measured, against a California average of 36.7% and a US average of 45.8%. Registered nurse turnover was 36.4%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jan 30, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 3 health deficiencies (California average 15.7). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Webster House holds 5 of 5 overall; the California average is 3.2.
About Webster House
- Ownership: Non profit - Corporation
- Chain: Front Porch, 9 homes
- Legal name: Front Porch Communities and Services
- Medicare and Medicaid certified since: Jun 8, 1983
- Part of a continuing care retirement community
- Councils: resident and family councils
- Area: urban
Nursing homes near Webster House
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Palo Alto Post-Acute Palo Alto | 0.5 | 66 | 2.19 | 4.32 | 45.2% | 4 | None |
| VI at Palo Alto Palo Alto | 1.3 | 44 | 3.32 | 6.10 | 20.3% | 5 | None |
| Atherton Park Post-Acute Menlo Park | 1.7 | 160 | 2.50 | 3.90 | 32.9% | 4 | None |
| The Terraces at Los Altos Health Facility Los Altos | 4.6 | 30 | 2.90 | 5.45 | 47.1% | 4 | None |
| Devonshire Oaks Nursing Center Redwood City | 5.0 | 38 | 2.60 | 4.64 | — | 5 | None |
| The Sequoias Portola Valley | 6.1 | 43 | 2.37 | 4.28 | 6.3% | 5 | $12,703 |
| Villa Siena Mountain View · many days without an RN | 6.5 | 30 | 3.71 | 6.04 | 15.2% | 1 | None |
| Camino Ridge Post-Acute Mountain View | 6.9 | 102 | 2.29 | 4.16 | 59.2% | 1 | $8,428 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.