The Terraces at Los Altos Health Facility: Staffing, Turnover, and Inspection Record
The Terraces at Los Altos Health Facility is a 30-bed nonprofit nursing home in Los Altos, California, part of Humangood. In the CMS August 2026 release it reported 2.90 nurse aide hours per resident per day, 9% above the California average of 2.65, and 47.1% nursing staff turnover (California average 36.7%).
The Terraces at Los Altos Health Facility
373 Pine LaneLos Altos, CA 94022
Santa Clara County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At The Terraces at Los Altos Health Facility, nurse aides logged 2.90 hours per resident per day, 9% above the California average. With about 29 residents a day, that works out to roughly 83 aide hours a day, or about 10 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 14% below the all-days figure.
| Hours per resident per day | This home | California avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.90 | 2.65 | 2.32 |
| Licensed practical nurses | 1.00 | 1.20 | 0.86 |
| Registered nurses | 1.55 | 0.67 | 0.69 |
| All nursing staff | 5.45 | 4.52 | 3.86 |
| All nursing staff, weekends | 4.71 | 4.09 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
47.1% of nursing staff at The Terraces at Los Altos Health Facility left over the year CMS measured, against a California average of 36.7% and a US average of 45.8%. Registered nurse turnover was 47.1%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Aug 1, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 11 health deficiencies (California average 15.7). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. The Terraces at Los Altos Health Facility holds 4 of 5 overall; the California average is 3.2.
About The Terraces at Los Altos Health Facility
- Ownership: Non profit - Corporation
- Chain: Humangood, 17 homes
- Legal name: Humangood Norcal
- Medicare and Medicaid certified since: Jan 1, 1967
- Part of a continuing care retirement community
- Councils: resident council
- Area: urban
Nursing homes near The Terraces at Los Altos Health Facility
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Villa Siena Mountain View · many days without an RN | 2.1 | 30 | 3.71 | 6.04 | 15.2% | 1 | None |
| Camino Ridge Post-Acute Mountain View | 2.5 | 102 | 2.29 | 4.16 | 59.2% | 1 | $8,428 |
| Mountain View Healthcare Center Mountain View | 2.8 | 129 | 2.37 | 4.08 | 37.7% | 3 | $54,912 |
| Los Altos Post-Acute Los Altos | 3.0 | 152 | 2.44 | 4.15 | 52.4% | 3 | None |
| Health Care Ctr at the Forum at Rancho San Antonio Cupertino | 4.1 | 48 | 3.32 | 5.75 | 28.8% | 4 | None |
| Palo Alto Post-Acute Palo Alto | 4.1 | 66 | 2.19 | 4.32 | 45.2% | 4 | None |
| Sunnyvale Post-Acute Center Sunnyvale | 4.3 | 99 | 2.48 | 4.20 | 30.9% | 1 | None |
| Idylwood Care Center Sunnyvale | 4.3 | 185 | 3.98 | 6.07 | 30.9% | 5 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.