Vero Health & Rehab of Sylva: Staffing, Turnover, and Inspection Record
Vero Health & Rehab of Sylva is a 106-bed for-profit nursing home in Sylva, North Carolina, part of Regional Health Properties. In the CMS August 2026 release it reported 2.27 nurse aide hours per resident per day, 3% below the North Carolina average of 2.34.
Vero Health & Rehab of Sylva
417 Cloverdale RoadSylva, NC 28779
Jackson County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Vero Health & Rehab of Sylva, nurse aides logged 2.27 hours per resident per day, 3% below the North Carolina average. With about 91 residents a day, that works out to roughly 206 aide hours a day, or about 26 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 9% below the all-days figure.
| Hours per resident per day | This home | North Carolina avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.27 | 2.34 | 2.32 |
| Licensed practical nurses | 0.55 | 0.89 | 0.86 |
| Registered nurses | 0.93 | 0.61 | 0.69 |
| All nursing staff | 3.74 | 3.83 | 3.86 |
| All nursing staff, weekends | 3.40 | 3.40 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
CMS publishes no nursing staff turnover figure for Vero Health & Rehab of Sylva in this release.
CMS note: Staffing data not submitted or not valid for calculating turnover.
Inspections and penalties
State inspectors last completed a standard health inspection on Aug 14, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 7 health deficiencies (North Carolina average 4.8). CMS lists 4 fines totaling $359,818 and 2 payment denials in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| May 22, 2024 | Fine | $325,563 |
| May 22, 2024 | Payment Denial | 67 days from Jun 14, 2024 |
| Oct 18, 2023 | Fine | $7,901 |
| Oct 18, 2023 | Fine | $10,065 |
| Oct 18, 2023 | Fine | $16,289 |
| Oct 18, 2023 | Payment Denial | 1 day from Jan 4, 2024 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Vero Health & Rehab of Sylva holds 1 of 5 overall; the North Carolina average is 2.9.
About Vero Health & Rehab of Sylva
- Ownership: For profit - Limited Liability company
- Chain: Regional Health Properties, 5 homes
- Legal name: Sylva Operations LLC
- Medicare and Medicaid certified since: May 10, 1989
- Councils: resident council
- Area: rural
Nursing homes near Vero Health & Rehab of Sylva
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Skyland Care Center Sylva | 0.1 | 94 | 2.20 | 3.51 | 46.0% | 4 | None |
| Tsali Care Center Cherokee · SFF candidate | 9.9 | 100 | 4.23 | 6.14 | 47.2% | 2 | $157,555 |
| Maggie Valley Health and Rehabilitation Center Maggie Valley | 11.5 | 114 | 1.83 | 3.05 | 31.8% | 2 | $51,012 |
| Autumn Care of Waynesville Waynesville | 12.6 | 90 | 2.12 | 3.43 | 69.8% | 1 | $107,387 |
| Mountain View Manor Nursing Center Bryson City | 14.7 | 120 | 1.96 | 3.21 | — | 1 | $14,131 |
| Skyland Terrace and Rehabilitation Waynesville | 15.2 | 90 | 1.98 | 3.39 | 53.3% | 4 | $8,512 |
| Smoky Mountain Health and Rehabilitation Center Waynesville | 18.3 | 50 | 2.21 | 3.93 | 60.8% | 3 | None |
| Macon Valley Nursing and Rehabilitation Center Franklin · abuse citation | 19.2 | 200 | 2.62 | 3.78 | 76.5% | 2 | $5,689 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.