Vantage at West Springfield LLC: Staffing, Turnover, and Inspection Record
Vantage at West Springfield LLC is a 168-bed for-profit nursing home in West Springfield, Massachusetts, part of Vantage Care. In the CMS August 2026 release it reported 2.15 nurse aide hours per resident per day, 5% below the Massachusetts average of 2.26, and 53.0% nursing staff turnover (Massachusetts average 38.2%).
Vantage at West Springfield LLC
42 Prospect AvenueWest Springfield, MA 01089
Hampden County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Vantage at West Springfield LLC, nurse aides logged 2.15 hours per resident per day, 5% below the Massachusetts average. With about 115 residents a day, that works out to roughly 247 aide hours a day, or about 31 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 7% below the all-days figure.
| Hours per resident per day | This home | Massachusetts avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.15 | 2.26 | 2.32 |
| Licensed practical nurses | 0.89 | 0.95 | 0.86 |
| Registered nurses | 0.50 | 0.65 | 0.69 |
| All nursing staff | 3.54 | 3.86 | 3.86 |
| All nursing staff, weekends | 3.30 | 3.48 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
53.0% of nursing staff at Vantage at West Springfield LLC left over the year CMS measured, against a Massachusetts average of 38.2% and a US average of 45.8%. Registered nurse turnover was 38.5%. 3 administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Dec 11, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 6 health deficiencies (Massachusetts average 7.2). CMS lists 1 fine totaling $13,748 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Oct 12, 2023 | Fine | $13,748 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Vantage at West Springfield LLC holds 3 of 5 overall; the Massachusetts average is 3.0.
About Vantage at West Springfield LLC
- Ownership: For profit - Limited Liability company
- Chain: Vantage Care, 10 homes
- Medicare and Medicaid certified since: Jan 1, 1979
- Changed ownership in the last 12 months
- Councils: resident council
- Area: urban
Nursing homes near Vantage at West Springfield LLC
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Mary's Meadow at Providence Place Holyoke | 0.4 | 40 | 3.27 | 5.28 | 27.1% | 5 | None |
| Mont Marie Rehabilitation & Healthcare Center Holyoke | 1.0 | 84 | 2.25 | 4.23 | 47.6% | 4 | $8,278 |
| Mission Care at Holyoke Holyoke · abuse citation | 1.4 | 125 | 2.14 | 3.69 | 44.8% | 1 | $27,343 |
| Massachusetts Veterans Home at Holyoke Holyoke | 3.0 | 128 | 4.80 | 8.21 | — | — | None |
| Renaissance Manor on Cabot Holyoke | 3.5 | 61 | 1.92 | 3.76 | 34.5% | 5 | None |
| Regalcare at Holyoke Holyoke | 3.5 | 102 | 1.96 | 3.60 | 48.6% | 1 | $13,153 |
| Day Brook Village Senior Living Holyoke | 3.6 | 92 | 2.41 | 3.96 | 37.2% | 2 | None |
| Chicopee Rehabilitation and Nursing Chicopee | 4.7 | 68 | 2.24 | 3.55 | 32.1% | 3 | $7,901 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.