United Zion Retirement Communi: Staffing, Turnover, and Inspection Record
United Zion Retirement Communi is a 59-bed nonprofit nursing home in Lititz, Pennsylvania, part of Friends Services for the Aging. In the CMS August 2026 release it reported 2.71 nurse aide hours per resident per day, 24% above the Pennsylvania average of 2.19, and 19.2% nursing staff turnover (Pennsylvania average 44.5%).
United Zion Retirement Communi
722 Furnace Hill PikeLititz, PA 17543
Lancaster County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At United Zion Retirement Communi, nurse aides logged 2.71 hours per resident per day, 24% above the Pennsylvania average. With about 55 residents a day, that works out to roughly 148 aide hours a day, or about 19 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 15% below the all-days figure.
| Hours per resident per day | This home | Pennsylvania avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.71 | 2.19 | 2.32 |
| Licensed practical nurses | 1.20 | 0.91 | 0.86 |
| Registered nurses | 1.03 | 0.79 | 0.69 |
| All nursing staff | 4.94 | 3.89 | 3.86 |
| All nursing staff, weekends | 4.19 | 3.53 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
19.2% of nursing staff at United Zion Retirement Communi left over the year CMS measured, against a Pennsylvania average of 44.5% and a US average of 45.8%. Registered nurse turnover was 6.3%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Aug 8, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 1 health deficiency (Pennsylvania average 10.1). CMS lists 1 fine totaling $7,443 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Sep 29, 2023 | Fine | $7,443 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. United Zion Retirement Communi holds 5 of 5 overall; the Pennsylvania average is 3.0.
About United Zion Retirement Communi
- Ownership: Non profit - Corporation
- Chain: Friends Services for the Aging, 5 homes
- Legal name: United Zion Retirement Community
- Medicare and Medicaid certified since: Feb 1, 1984
- Part of a continuing care retirement community
- Councils: resident council
- Area: urban
Nursing homes near United Zion Retirement Communi
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Kadima Rehabilitation & Nursing at Lititz Lititz | 4.4 | 42 | 1.63 | 3.46 | 82.1% | 1 | None |
| Moravian Manor Lititz | 4.5 | 119 | 2.63 | 4.90 | 51.5% | 5 | None |
| Pleasant View Communities Manheim | 4.5 | 92 | 2.86 | 4.68 | 34.2% | 5 | None |
| Luther Acres Manor Lititz · abuse citation | 4.6 | 106 | 2.19 | 3.94 | 53.8% | 1 | None |
| Cornwall Manor Cornwall | 6.6 | 96 | 2.89 | 5.10 | 32.1% | 5 | None |
| Maple Farm Akron | 6.6 | 46 | 2.22 | 4.55 | 30.5% | 5 | None |
| Landis Homes Lititz | 7.4 | 103 | 3.15 | 5.43 | 30.6% | 5 | None |
| Brethren Village Lancaster · abuse citation | 7.7 | 120 | 3.36 | 5.21 | 38.1% | 3 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.