Twin Ports Health Services: Staffing, Turnover, and Inspection Record
Twin Ports Health Services is a 90-bed for-profit nursing home in Superior, Wisconsin, part of North Shore Healthcare. In the CMS August 2026 release it reported 1.92 nurse aide hours per resident per day, 25% below the Wisconsin average of 2.58, and 19.2% nursing staff turnover (Wisconsin average 46.9%).
Twin Ports Health Services
1612 N 37th StSuperior, WI 54880
Douglas County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Twin Ports Health Services, nurse aides logged 1.92 hours per resident per day, 25% below the Wisconsin average. With about 80 residents a day, that works out to roughly 154 aide hours a day, or about 19 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 11% below the all-days figure.
| Hours per resident per day | This home | Wisconsin avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.92 | 2.58 | 2.32 |
| Licensed practical nurses | 0.36 | 0.64 | 0.86 |
| Registered nurses | 1.16 | 0.99 | 0.69 |
| All nursing staff | 3.45 | 4.21 | 3.86 |
| All nursing staff, weekends | 3.09 | 3.77 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
19.2% of nursing staff at Twin Ports Health Services left over the year CMS measured, against a Wisconsin average of 46.9% and a US average of 45.8%. Registered nurse turnover was 10.0%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jan 22, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 3 health deficiencies (Wisconsin average 9.5). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Twin Ports Health Services holds 5 of 5 overall; the Wisconsin average is 3.0.
About Twin Ports Health Services
- Ownership: For profit - Corporation
- Chain: North Shore Healthcare, 59 homes
- Legal name: NSH Superior LLC
- Medicare and Medicaid certified since: Jun 14, 1984
- Councils: resident council
- Area: urban
Nursing homes near Twin Ports Health Services
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Villa Marina Health and Rehabilitation Center Superior | 1.3 | 72 | 2.57 | 3.95 | 36.7% | 4 | None |
| Dove Healthcare - Superior Superior | 2.1 | 118 | 2.72 | 3.95 | 44.2% | 2 | None |
| Franciscan Health Center Duluth | 3.7 | 47 | 2.22 | 3.80 | 46.2% | 1 | None |
| The North Shore Estates LLC Duluth | 4.7 | 70 | 2.06 | 3.15 | 32.1% | 2 | None |
| Bayshore Residence and Rehabilitation Center Duluth | 5.1 | 140 | 2.52 | 3.56 | 58.0% | 2 | $132,398 |
| Viewcrest Health Center Duluth | 6.8 | 88 | 2.41 | 3.44 | 52.3% | 3 | $71,076 |
| Benedictine Health Center Duluth · abuse citation | 8.2 | 96 | 2.43 | 3.94 | 51.8% | 1 | None |
| Aftenro Home Duluth | 8.3 | 54 | 2.33 | 3.52 | 26.4% | 1 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.