Viewcrest Health Center: Staffing, Turnover, and Inspection Record
Viewcrest Health Center is a 88-bed nonprofit nursing home in Duluth, Minnesota, part of St. Francis Health Services. In the CMS August 2026 release it reported 2.41 nurse aide hours per resident per day, 4% below the Minnesota average of 2.52, and 52.3% nursing staff turnover (Minnesota average 42.2%).
Viewcrest Health Center
3111 Church StreetDuluth, MN 55811
St. Louis County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Viewcrest Health Center, nurse aides logged 2.41 hours per resident per day, 4% below the Minnesota average. With about 84 residents a day, that works out to roughly 202 aide hours a day, or about 25 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 9% below the all-days figure.
| Hours per resident per day | This home | Minnesota avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.41 | 2.52 | 2.32 |
| Licensed practical nurses | 0.29 | 0.61 | 0.86 |
| Registered nurses | 0.74 | 1.06 | 0.69 |
| All nursing staff | 3.44 | 4.19 | 3.86 |
| All nursing staff, weekends | 3.14 | 3.71 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
52.3% of nursing staff at Viewcrest Health Center left over the year CMS measured, against a Minnesota average of 42.2% and a US average of 45.8%. Registered nurse turnover was 42.1%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Aug 21, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 1 health deficiency (Minnesota average 7.0). CMS lists 5 fines totaling $71,076 and 1 payment denial in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Jun 2, 2026 | Fine | $19,635 |
| Jun 2, 2026 | Payment Denial | 5 days from Jul 2, 2026 |
| Mar 21, 2025 | Fine | $17,345 |
| Jul 11, 2024 | Fine | $10,839 |
| May 14, 2024 | Fine | $14,433 |
| Feb 14, 2024 | Fine | $8,824 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Viewcrest Health Center holds 3 of 5 overall; the Minnesota average is 3.2.
About Viewcrest Health Center
- Ownership: Non profit - Church related
- Chain: St. Francis Health Services, 14 homes
- Legal name: Duluth Health Services
- Medicare and Medicaid certified since: Jan 1, 1987
- Councils: resident council
- Area: urban
Nursing homes near Viewcrest Health Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Hilltop Healthcare Rehabilitation and Skilled Nurs Duluth | 2.9 | 140 | 2.01 | 3.31 | 50.0% | 2 | $170,619 |
| Benedictine Health Center Duluth · abuse citation | 3.5 | 96 | 2.43 | 3.94 | 51.8% | 1 | None |
| Bayshore Residence and Rehabilitation Center Duluth | 3.6 | 140 | 2.52 | 3.56 | 58.0% | 2 | $132,398 |
| Aftenro Home Duluth | 3.9 | 54 | 2.33 | 3.52 | 26.4% | 1 | None |
| The North Shore Estates LLC Duluth | 4.6 | 70 | 2.06 | 3.15 | 32.1% | 2 | None |
| Dove Healthcare - Superior Superior | 4.8 | 118 | 2.72 | 3.95 | 44.2% | 2 | None |
| Franciscan Health Center Duluth | 5.4 | 47 | 2.22 | 3.80 | 46.2% | 1 | None |
| Ecumen Lakeshore Duluth | 6.2 | 60 | 2.99 | 5.29 | 46.3% | 5 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.