The Waterford Care Center: Staffing, Turnover, and Inspection Record
The Waterford Care Center is a 141-bed for-profit nursing home in Chicago, Illinois, part of Citadel Healthcare. In the CMS August 2026 release it reported 1.94 nurse aide hours per resident per day, 7% below the Illinois average of 2.09, and 25.3% nursing staff turnover (Illinois average 44.5%).
The Waterford Care Center
7445 North Sheridan RoadChicago, IL 60626
Cook County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At The Waterford Care Center, nurse aides logged 1.94 hours per resident per day, 7% below the Illinois average. With about 134 residents a day, that works out to roughly 260 aide hours a day, or about 32 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 10% below the all-days figure.
| Hours per resident per day | This home | Illinois avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.94 | 2.09 | 2.32 |
| Licensed practical nurses | 0.45 | 0.64 | 0.86 |
| Registered nurses | 0.58 | 0.72 | 0.69 |
| All nursing staff | 2.96 | 3.45 | 3.86 |
| All nursing staff, weekends | 2.66 | 3.08 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
25.3% of nursing staff at The Waterford Care Center left over the year CMS measured, against a Illinois average of 44.5% and a US average of 45.8%. Registered nurse turnover was 15.8%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jan 23, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 12 health deficiencies (Illinois average 12.5). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. The Waterford Care Center holds 3 of 5 overall; the Illinois average is 2.5.
About The Waterford Care Center
- Ownership: For profit - Corporation
- Chain: Citadel Healthcare, 14 homes
- Legal name: The Waterford LLC
- Medicare and Medicaid certified since: Oct 20, 1989
- Councils: resident council
- Area: urban
Nursing homes near The Waterford Care Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Birchwood Plaza Chicago | 0.1 | 200 | 2.13 | 3.11 | 25.7% | 4 | None |
| Chalet Living & Rehab Chicago · abuse citation | 0.1 | 219 | 1.48 | 2.51 | 20.4% | 2 | $390,344 |
| Fargo Health Care Center Chicago · abuse citation | 0.2 | 99 | 1.73 | 2.83 | 20.3% | 2 | $245,827 |
| Lakefront Nursing & Rehab Ctr Chicago | 0.2 | 99 | 1.38 | 2.45 | 7.7% | 4 | $13,729 |
| Aperion Care Lakeshore Chicago · abuse citation | 0.3 | 313 | 1.37 | 2.45 | 22.2% | 1 | $208,986 |
| Atrium Health Care Center Chicago · abuse citation | 0.4 | 160 | 1.60 | 2.54 | 25.3% | 1 | $163,637 |
| Clark Manor Chicago | 0.5 | 267 | 1.46 | 2.53 | 14.8% | 3 | None |
| Warren Park Health & Living Ctr Chicago | 1.3 | 127 | 1.70 | 2.56 | 24.4% | 3 | $37,668 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.