The Terrace at Crystal LLC: Staffing, Turnover, and Inspection Record
The Terrace at Crystal LLC is a 85-bed for-profit nursing home in Crystal, Minnesota. In the CMS August 2026 release it reported 3.15 nurse aide hours per resident per day, 25% above the Minnesota average of 2.52, and 34.7% nursing staff turnover (Minnesota average 42.2%).
The Terrace at Crystal LLC
3245 Vera Cruz Avenue NorthCrystal, MN 55422
Hennepin County
CMS Care Compare, August 2026 release
Special Focus Facility. CMS places nursing homes with a history of serious quality issues in its Special Focus Facility program, which brings more frequent inspections.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At The Terrace at Crystal LLC, nurse aides logged 3.15 hours per resident per day, 25% above the Minnesota average. With about 68 residents a day, that works out to roughly 215 aide hours a day, or about 27 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 9% below the all-days figure.
CMS note: Not rated: this home is in the Special Focus Facility program because of a history of serious quality issues.
| Hours per resident per day | This home | Minnesota avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 3.15 | 2.52 | 2.32 |
| Licensed practical nurses | 1.06 | 0.61 | 0.86 |
| Registered nurses | 0.57 | 1.06 | 0.69 |
| All nursing staff | 4.78 | 4.19 | 3.86 |
| All nursing staff, weekends | 4.36 | 3.71 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
34.7% of nursing staff at The Terrace at Crystal LLC left over the year CMS measured, against a Minnesota average of 42.2% and a US average of 45.8%. Registered nurse turnover was 57.1%. 3 administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jun 5, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 30 health deficiencies (Minnesota average 7.0). CMS lists 7 fines totaling $80,370 and 3 payment denials in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Dec 8, 2025 | Payment Denial | 41 days from Jan 10, 2026 |
| Aug 30, 2024 | Payment Denial | 31 days from Sep 28, 2024 |
| Aug 6, 2024 | Fine | $18,146 |
| Mar 27, 2024 | Payment Denial | 25 days from May 25, 2024 |
| Mar 27, 2024 | Fine | $17,813 |
| Jan 22, 2024 | Fine | $14,814 |
| Jan 8, 2024 | Fine | $4,938 |
| Jan 2, 2024 | Fine | $4,545 |
| Dec 11, 2023 | Fine | $11,645 |
| Nov 6, 2023 | Fine | $8,469 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Not rated: this home is in the Special Focus Facility program because of a history of serious quality issues.
About The Terrace at Crystal LLC
- Ownership: For profit - Limited Liability company
- Medicare and Medicaid certified since: Nov 1, 1984
- Councils: resident council
- Area: urban
Nursing homes near The Terrace at Crystal LLC
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Good Samaritan Society - Specialty Care Community Robbinsdale | 0.9 | 96 | 2.29 | 4.21 | 30.1% | 2 | None |
| The Villas at Robbinsdale Robbinsdale | 1.2 | 75 | 1.77 | 3.44 | 30.9% | 1 | $104,974 |
| Covenant Living of Golden Valley Care & Rehab Ctr Golden Valley | 1.8 | 88 | 2.48 | 4.70 | 22.5% | 5 | None |
| Courage Kenny Rehabilitation Institutes TRP Golden Valley | 1.9 | 56 | 4.37 | 7.24 | 38.7% | 4 | $16,355 |
| Good Samaritan Ambassador New Hope | 1.9 | 77 | 2.33 | 4.56 | 32.3% | 5 | None |
| Woodlake Healthcare and Rehabilitation Center Crystal | 2.8 | 188 | 2.38 | 4.28 | 28.2% | 3 | None |
| The Villas at Brookview Golden Valley | 2.8 | 104 | 1.85 | 3.50 | 38.3% | 1 | $17,345 |
| North Ridge Health and Rehab New Hope · SFF candidate | 2.8 | 320 | 2.12 | 4.23 | 27.5% | 1 | $25,480 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.