The Palms At Florence: Staffing, Turnover, and Inspection Record
The Palms At Florence is a 163-bed for-profit nursing home in Florence, South Carolina. In the CMS August 2026 release it reported 2.27 nurse aide hours per resident per day, 3% above the South Carolina average of 2.19, and 34.5% nursing staff turnover (South Carolina average 45.9%).
The Palms At Florence
4438 Pamplico HighwayFlorence, SC 29505
Florence County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At The Palms At Florence, nurse aides logged 2.27 hours per resident per day, 3% above the South Carolina average. With about 155 residents a day, that works out to roughly 351 aide hours a day, or about 44 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 15% below the all-days figure.
| Hours per resident per day | This home | South Carolina avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.27 | 2.19 | 2.32 |
| Licensed practical nurses | 1.20 | 1.02 | 0.86 |
| Registered nurses | 0.48 | 0.63 | 0.69 |
| All nursing staff | 3.95 | 3.83 | 3.86 |
| All nursing staff, weekends | 3.36 | 3.33 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
34.5% of nursing staff at The Palms At Florence left over the year CMS measured, against a South Carolina average of 45.9% and a US average of 45.8%. Registered nurse turnover was 15.0%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Apr 4, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 3 health deficiencies (South Carolina average 3.7). CMS lists 1 fine totaling $7,901 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Oct 25, 2023 | Fine | $7,901 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. The Palms At Florence holds 5 of 5 overall; the South Carolina average is 3.0.
About The Palms At Florence
- Ownership: For profit - Limited Liability company
- Legal name: Commander Operator LLC
- Medicare and Medicaid certified since: Jul 1, 1978
- Councils: resident council
- Area: urban
Nursing homes near The Palms At Florence
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Veteran Village Florence | 5.9 | 52 | 3.22 | 5.61 | — | 4 | $41,108 |
| Southland Health Care Center Florence | 6.5 | 88 | 2.40 | 4.13 | 50.5% | 4 | None |
| Heritage Post Acute Florence | 7.0 | 132 | 2.21 | 3.49 | 48.5% | 2 | None |
| Faith Healthcare Center Florence | 7.8 | 104 | 2.02 | 3.46 | 36.1% | 2 | $8,281 |
| Honorage Nursing Center Florence | 9.2 | 88 | 2.22 | 3.46 | 38.2% | 5 | None |
| Carlyle Senior Care of Florence Florence | 10.4 | 88 | 1.98 | 3.51 | 59.8% | 1 | None |
| Presbyterian Communities Of South Carolina-Florenc Florence | 11.3 | 25 | 2.35 | 5.30 | 48.8% | 5 | None |
| Bethea Baptist Healthcare Center Darlington · many days without an RN | 13.1 | 88 | 2.46 | 3.82 | 45.2% | 3 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.