The Heights of North Houston: Staffing, Turnover, and Inspection Record
The Heights of North Houston is a 131-bed for-profit nursing home in Houston, Texas, part of Touchstone Communities. In the CMS August 2026 release it reported 2.10 nurse aide hours per resident per day, 5% above the Texas average of 2.00, and 48.2% nursing staff turnover (Texas average 55.3%).
The Heights of North Houston
303 Hollow Tree LaneHouston, TX 77090
Harris County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At The Heights of North Houston, nurse aides logged 2.10 hours per resident per day, 5% above the Texas average. With about 94 residents a day, that works out to roughly 198 aide hours a day, or about 25 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 11% below the all-days figure.
| Hours per resident per day | This home | Texas avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.10 | 2.00 | 2.32 |
| Licensed practical nurses | 0.84 | 0.95 | 0.86 |
| Registered nurses | 0.37 | 0.43 | 0.69 |
| All nursing staff | 3.31 | 3.39 | 3.86 |
| All nursing staff, weekends | 2.96 | 2.98 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
48.2% of nursing staff at The Heights of North Houston left over the year CMS measured, against a Texas average of 55.3% and a US average of 45.8%. Registered nurse turnover was 50.0%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on May 8, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 9 health deficiencies (Texas average 9.3). CMS lists 2 fines totaling $31,541 and 1 payment denial in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Mar 31, 2026 | Fine | $23,520 |
| Mar 31, 2026 | Payment Denial | 18 days from May 2, 2026 |
| Mar 1, 2024 | Fine | $8,021 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. The Heights of North Houston holds 2 of 5 overall; the Texas average is 2.6.
About The Heights of North Houston
- Ownership: For profit - Corporation
- Chain: Touchstone Communities, 25 homes
- Legal name: Liberty County Hospital District No 1
- Medicare and Medicaid certified since: Jan 23, 2014
- Councils: resident council
- Area: urban
Nursing homes near The Heights of North Houston
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Park Manor of Cypress Station Houston · abuse citation | 0.3 | 125 | 1.90 | 3.09 | 61.0% | 1 | $33,822 |
| Paradigm Northwest Houston | 0.7 | 148 | 1.88 | 2.96 | 52.3% | 1 | $51,400 |
| Villa Toscana at Cypress Woods Houston | 2.8 | 120 | 1.99 | 3.30 | 91.4% | 1 | $37,827 |
| The Village at Gleannloch Farms Spring | 5.3 | 35 | 2.41 | 4.28 | 48.9% | 5 | None |
| Avir at Veterans Memorial Houston · abuse citation | 7.4 | 120 | 1.85 | 3.12 | 52.8% | 1 | $37,961 |
| Champions Healthcare at Willowbrook Houston · abuse citation | 7.6 | 98 | 1.82 | 3.52 | 51.9% | 2 | $44,335 |
| Misty Willow Healthcare and Rehabilitation Center Houston · SFF candidate · abuse citation | 8.6 | 124 | 1.94 | 3.30 | — | 1 | $79,412 |
| North Houston Transitional Care Houston | 8.8 | 70 | 2.09 | 3.92 | 71.3% | 3 | $11,508 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.