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Tel Hai Retirement Community: Staffing, Turnover, and Inspection Record

Tel Hai Retirement Community is a 119-bed nonprofit nursing home in Honey Brook, Pennsylvania, part of Friends Services for the Aging. In the CMS August 2026 release it reported 3.01 nurse aide hours per resident per day, 38% above the Pennsylvania average of 2.19, and 25.0% nursing staff turnover (Pennsylvania average 44.5%).

Certified for Medicare and Medicaid · CMS number 395562

Tel Hai Retirement Community

1200 Tel Hai Circle
Honey Brook, PA 19344
Chester County
Aide hours per resident a day
3.01
Pennsylvania average 2.19
Nursing staff turnover
25.0%
Pennsylvania average 44.5%
Certified beds
119
about 68 residents a day
Fines, last 3 years
0
none on record

CMS Care Compare, August 2026 release

How many staff hours residents get

CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Tel Hai Retirement Community, nurse aides logged 3.01 hours per resident per day, 38% above the Pennsylvania average. With about 68 residents a day, that works out to roughly 204 aide hours a day, or about 25 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 9% below the all-days figure.

Staff hours per resident per day at Tel Hai Retirement Community, Pennsylvania average, and US average
Hours per resident per dayThis homePennsylvania avgUS avg
Nurse aides (CNAs)3.012.192.32
Licensed practical nurses0.900.910.86
Registered nurses1.500.790.69
All nursing staff5.413.893.86
All nursing staff, weekends4.933.533.42

CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.

Staff turnover

25.0% of nursing staff at Tel Hai Retirement Community left over the year CMS measured, against a Pennsylvania average of 44.5% and a US average of 45.8%. Registered nurse turnover was 13.8%. No administrators left over the same period.

Nursing staff turnover
25.0%
Pennsylvania 44.5% · US 45.8%
Registered nurse turnover
13.8%
Pennsylvania 39.9% · US 42.9%
Administrators who left
0
Pennsylvania average 0.6

Inspections and penalties

State inspectors last completed a standard health inspection on Nov 21, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 0 health deficiencies (Pennsylvania average 10.1). CMS lists no fines or payment denials for this home in the last three years.

Health deficiencies, latest cycle
0
From complaints
0
Infection-control citations
—
Payment denials, 3 years
0

CMS star ratings

CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Tel Hai Retirement Community holds 5 of 5 overall; the Pennsylvania average is 3.0.

Overall
5 of 5
Health inspections
5 of 5
Staffing
5 of 5
Quality measures
3 of 5

About Tel Hai Retirement Community

  • Ownership: Non profit - Corporation
  • Chain: Friends Services for the Aging, 5 homes
  • Medicare and Medicaid certified since: Nov 17, 1982
  • Part of a continuing care retirement community
  • Councils: resident council
  • Area: urban

Nursing homes near Tel Hai Retirement Community

The closest homes by distance, with the same CMS figures. Select a column to sort.

Nursing homes near Tel Hai Retirement Community. Column headers sort the table.
Hickory House Nursing Home
Honey Brook
1.71101.943.6648.7%5None
The Inn at Freedom Village
West Brandywine
5.9602.384.6538.6%5None
Zerbe Sisters Nursing Center
Narvon
8.1872.544.2452.8%5$10,033
Newport Meadows Health and Rehabilitation Center
Christiana
9.11391.943.1940.2%3$42,912
St Martha Center for Rehabilitation & Healthcare
Downingtown
9.51202.013.3748.1%5None
Garden Spot Village
New Holland
10.5732.865.0032.2%5$8,018
Exton Post Acute
Exton
12.51201.733.6658.9%3$145,924
Kadima Rehabilitation & Nursing at Pottstown
Pottstown
13.2411.653.42—1$128,618

Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.

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← All nursing homes in Pennsylvania

Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.