Surry Community Health Center by Harborview: Staffing, Turnover, and Inspection Record
Surry Community Health Center by Harborview is a 120-bed for-profit nursing home in Mount Airy, North Carolina, part of Harborview Health Systems. In the CMS August 2026 release it reported 2.40 nurse aide hours per resident per day, 3% above the North Carolina average of 2.34, and 36.6% nursing staff turnover (North Carolina average 49.0%).
Surry Community Health Center by Harborview
542 Allred Mill RoadMount Airy, NC 27030
Surry County
CMS Care Compare, August 2026 release
Special Focus Facility candidate. CMS lists this home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Surry Community Health Center by Harborview, nurse aides logged 2.40 hours per resident per day, 3% above the North Carolina average. With about 112 residents a day, that works out to roughly 268 aide hours a day, or about 34 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 9% below the all-days figure.
| Hours per resident per day | This home | North Carolina avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.40 | 2.34 | 2.32 |
| Licensed practical nurses | 0.38 | 0.89 | 0.86 |
| Registered nurses | 0.30 | 0.61 | 0.69 |
| All nursing staff | 3.09 | 3.83 | 3.86 |
| All nursing staff, weekends | 2.82 | 3.40 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
36.6% of nursing staff at Surry Community Health Center by Harborview left over the year CMS measured, against a North Carolina average of 49.0% and a US average of 45.8%. Registered nurse turnover was 44.4%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jun 11, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 5 health deficiencies (North Carolina average 4.8). CMS lists 1 fine totaling $145,262 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Mar 27, 2024 | Fine | $145,262 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Surry Community Health Center by Harborview holds 1 of 5 overall; the North Carolina average is 2.9.
About Surry Community Health Center by Harborview
- Ownership: For profit - Corporation
- Chain: Harborview Health Systems, 22 homes
- Legal name: Surry Community Health Center by Harborview, LLC
- Medicare and Medicaid certified since: May 1, 1981
- Councils: resident council
- Area: rural
Nursing homes near Surry Community Health Center by Harborview
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Northern Regional Hospital Mount Airy | 2.4 | 33 | 2.77 | 4.79 | 18.4% | 5 | None |
| Central Continuing Care Mount Airy | 3.0 | 120 | 2.80 | 4.36 | 42.6% | 3 | $5,597 |
| Heritage Hall - Laurel Meadows Laurel Fork | 15.7 | 60 | 2.19 | 3.34 | 19.6% | 5 | None |
| Hillsville Health & Rehab Center Hillsville | 17.5 | 60 | 1.91 | 3.29 | 55.1% | 5 | None |
| Chatham Nursing & Rehabilitation Elkin | 18.1 | 99 | 2.24 | 3.60 | 34.8% | 5 | None |
| Galax Health and Rehab Galax | 19.4 | 120 | 2.02 | 3.35 | 48.3% | 2 | $13,627 |
| Waddell Nursing And Rehab Center Galax | 19.6 | 135 | 1.98 | 3.49 | 27.5% | 5 | None |
| Blue Ridge Therapy Connection Stuart | 21.3 | 190 | 1.98 | 3.40 | 43.9% | 4 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.