Shelby Oaks Post Acute: Staffing, Turnover, and Inspection Record
Shelby Oaks Post Acute is a 77-bed for-profit nursing home in Memphis, Tennessee, part of Links Healthcare Group. In the CMS August 2026 release it reported 2.03 nurse aide hours per resident per day, 4% below the Tennessee average of 2.12, and 59.7% nursing staff turnover (Tennessee average 48.9%).
Shelby Oaks Post Acute
5070 Sanderlin AvenueMemphis, TN 38117
Shelby County
CMS Care Compare, August 2026 release
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Shelby Oaks Post Acute, nurse aides logged 2.03 hours per resident per day, 4% below the Tennessee average. With about 64 residents a day, that works out to roughly 130 aide hours a day, or about 16 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 17% below the all-days figure.
| Hours per resident per day | This home | Tennessee avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.03 | 2.12 | 2.32 |
| Licensed practical nurses | 0.86 | 1.09 | 0.86 |
| Registered nurses | 0.62 | 0.60 | 0.69 |
| All nursing staff | 3.51 | 3.80 | 3.86 |
| All nursing staff, weekends | 2.91 | 3.31 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
59.7% of nursing staff at Shelby Oaks Post Acute left over the year CMS measured, against a Tennessee average of 48.9% and a US average of 45.8%. Registered nurse turnover was 66.7%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jan 8, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 5 health deficiencies (Tennessee average 4.7). CMS lists 1 fine totaling $79,356 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Sep 30, 2025 | Fine | $79,356 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Shelby Oaks Post Acute holds 1 of 5 overall; the Tennessee average is 3.0.
About Shelby Oaks Post Acute
- Ownership: For profit - Limited Liability company
- Chain: Links Healthcare Group, 32 homes
- Legal name: Eagle Lake Holdings LLC
- Medicare and Medicaid certified since: Jul 18, 2001
- Councils: resident council
- Area: urban
Nursing homes near Shelby Oaks Post Acute
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Allen Morgan Health and Rehabilitation Center Memphis | 2.6 | 31 | 3.59 | 6.64 | — | 5 | None |
| Highlands Health and Rehabilitation Center Memphis | 2.6 | 180 | 1.83 | 3.22 | 53.6% | 2 | $22,925 |
| Signature Healthcare of Primacy Memphis | 3.7 | 120 | 1.82 | 3.81 | 48.2% | 5 | None |
| Quince Nursing and Rehabilitation Center Memphis | 3.7 | 188 | 1.82 | 3.44 | 56.7% | 2 | $71,822 |
| Waters of Memphis a Rehabilitation & Nursing Ctr Memphis | 3.7 | 90 | 1.87 | 3.40 | 59.5% | 1 | $5,293 |
| Delta Blues Health & Rehabilitation Memphis | 4.9 | 180 | 1.63 | 2.92 | 55.8% | 2 | $8,281 |
| Signature Healthcare of Memphis Memphis | 5.4 | 140 | 1.79 | 3.40 | 44.3% | 5 | None |
| Ave Maria Home Bartlett | 5.4 | 100 | 3.78 | 5.76 | — | 2 | $27,921 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.