Quality Life Services - New Castle: Staffing, Turnover, and Inspection Record
Quality Life Services - New Castle is a 204-bed for-profit nursing home in New Castle, Pennsylvania, part of Quality Life Services. In the CMS August 2026 release it reported 2.02 nurse aide hours per resident per day, 8% below the Pennsylvania average of 2.19, and 55.9% nursing staff turnover (Pennsylvania average 44.5%).
Quality Life Services - New Castle
520 Friendship StreetNew Castle, PA 16101
Lawrence County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Quality Life Services - New Castle, nurse aides logged 2.02 hours per resident per day, 8% below the Pennsylvania average. With about 138 residents a day, that works out to roughly 279 aide hours a day, or about 35 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 7% below the all-days figure.
| Hours per resident per day | This home | Pennsylvania avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.02 | 2.19 | 2.32 |
| Licensed practical nurses | 0.89 | 0.91 | 0.86 |
| Registered nurses | 0.51 | 0.79 | 0.69 |
| All nursing staff | 3.43 | 3.89 | 3.86 |
| All nursing staff, weekends | 3.19 | 3.53 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
55.9% of nursing staff at Quality Life Services - New Castle left over the year CMS measured, against a Pennsylvania average of 44.5% and a US average of 45.8%. Registered nurse turnover was 64.0%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on May 21, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 13 health deficiencies (Pennsylvania average 10.1). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Quality Life Services - New Castle holds 3 of 5 overall; the Pennsylvania average is 3.0.
About Quality Life Services - New Castle
- Ownership: For profit - Limited Liability company
- Chain: Quality Life Services, 10 homes
- Legal name: Quality Life Services - New Castle, LLC
- Medicare and Medicaid certified since: Jan 1, 1967
- Councils: resident council
- Area: urban
Nursing homes near Quality Life Services - New Castle
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Avalon Care Center New Castle | 0.2 | 84 | 1.87 | 3.28 | 55.6% | 2 | $19,888 |
| Haven Convalescent Home, Inc New Castle | 0.6 | 91 | 2.11 | 3.52 | 30.6% | 5 | None |
| Edison Manor Nursing & Rehabilitation Center New Castle | 1.6 | 118 | 1.91 | 3.20 | 55.3% | 1 | $8,281 |
| Kadima Rehabilitation & Nursing at New Castle New Castle | 1.7 | 62 | 1.81 | 3.54 | 55.2% | 4 | $8,018 |
| Jameson Nursing and Rehab Center New Castle | 4.3 | 78 | 2.18 | 3.82 | 60.8% | 5 | None |
| Kadima Rehabilitation & Nursing at New Wilmington New Wilmington | 8.6 | 115 | 1.91 | 3.42 | 52.3% | 4 | None |
| Shenango Presbyterian Seniorcare New Wilmington | 8.9 | 32 | 2.15 | 4.69 | 45.5% | 5 | None |
| Masternick Memorial Health Care Center New Middletown | 11.4 | 99 | 2.10 | 3.87 | 30.2% | 4 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.