Quaboag Rehabilitation & Skilled Care Facility: Staffing, Turnover, and Inspection Record
Quaboag Rehabilitation & Skilled Care Facility is a 166-bed nonprofit nursing home in West Brookfield, Massachusetts. In the CMS August 2026 release it reported 2.29 nurse aide hours per resident per day, about the same as the Massachusetts average of 2.26, and 44.6% nursing staff turnover (Massachusetts average 38.2%).
Quaboag Rehabilitation & Skilled Care Facility
47 East Main StreetWest Brookfield, MA 01585
Worcester County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Quaboag Rehabilitation & Skilled Care Facility, nurse aides logged 2.29 hours per resident per day, about the same as the Massachusetts average. With about 137 residents a day, that works out to roughly 313 aide hours a day, or about 39 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 13% below the all-days figure.
| Hours per resident per day | This home | Massachusetts avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.29 | 2.26 | 2.32 |
| Licensed practical nurses | 0.92 | 0.95 | 0.86 |
| Registered nurses | 0.73 | 0.65 | 0.69 |
| All nursing staff | 3.94 | 3.86 | 3.86 |
| All nursing staff, weekends | 3.44 | 3.48 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
44.6% of nursing staff at Quaboag Rehabilitation & Skilled Care Facility left over the year CMS measured, against a Massachusetts average of 38.2% and a US average of 45.8%. Registered nurse turnover was 37.5%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on May 29, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 0 health deficiencies (Massachusetts average 7.2). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Quaboag Rehabilitation & Skilled Care Facility holds 5 of 5 overall; the Massachusetts average is 3.0.
About Quaboag Rehabilitation & Skilled Care Facility
- Ownership: Non profit - Corporation
- Legal name: Fair Havens Inc
- Medicare and Medicaid certified since: Oct 1, 1989
- Councils: resident council
- Area: urban
Nursing homes near Quaboag Rehabilitation & Skilled Care Facility
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Overlook Masonic Health Center Charlton | 10.5 | 181 | 2.56 | 4.40 | 40.1% | 4 | None |
| Palmer Healthcare Center Palmer | 11.1 | 61 | 1.86 | 3.18 | 55.1% | 3 | None |
| Southbridge Rehabilitation & Health Care Center Southbridge | 12.4 | 144 | 1.93 | 3.22 | 36.3% | 2 | None |
| Meadows of Central Massachusetts (The) Rochdale | 12.5 | 135 | 2.36 | 4.62 | 32.7% | 4 | $85,733 |
| Life Care Center of Auburn Auburn | 14.3 | 154 | 2.09 | 3.83 | 30.1% | 3 | $29,738 |
| Parsons Hill Rehabilitation & Health Care Center Worcester | 14.7 | 162 | 1.88 | 3.18 | 30.0% | 2 | None |
| Hermitage Healthcare (The) Worcester | 14.8 | 101 | 2.20 | 3.74 | 21.0% | 2 | None |
| Hampden Post Acute Wilbraham | 15.8 | 135 | 2.17 | 3.63 | 63.9% | 3 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.