Providence Holy Cross Med Ctr D/P SNF: Staffing, Turnover, and Inspection Record
Providence Holy Cross Med Ctr D/P SNF is a 48-bed nonprofit nursing home in Mission Hills, California, part of Providence Health & Services. In the CMS August 2026 release it reported 5.01 nurse aide hours per resident per day, 89% above the California average of 2.65, and 25.0% nursing staff turnover (California average 36.7%).
Providence Holy Cross Med Ctr D/P SNF
11600a Indian Hills RoadMission Hills, CA 91345
Los Angeles County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Providence Holy Cross Med Ctr D/P SNF, nurse aides logged 5.01 hours per resident per day, 89% above the California average. With about 46 residents a day, that works out to roughly 228 aide hours a day, or about 29 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 8% below the all-days figure.
| Hours per resident per day | This home | California avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 5.01 | 2.65 | 2.32 |
| Licensed practical nurses | 1.14 | 1.20 | 0.86 |
| Registered nurses | 3.78 | 0.67 | 0.69 |
| All nursing staff | 9.92 | 4.52 | 3.86 |
| All nursing staff, weekends | 9.11 | 4.09 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
25.0% of nursing staff at Providence Holy Cross Med Ctr D/P SNF left over the year CMS measured, against a California average of 36.7% and a US average of 45.8%. Registered nurse turnover was 26.8%.
Inspections and penalties
State inspectors last completed a standard health inspection on Mar 27, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 13 health deficiencies (California average 15.7). CMS lists 1 fine totaling $97,923 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Apr 14, 2024 | Fine | $97,923 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Providence Holy Cross Med Ctr D/P SNF holds 1 of 5 overall; the California average is 3.2.
About Providence Holy Cross Med Ctr D/P SNF
- Ownership: Non profit - Corporation
- Chain: Providence Health & Services, 8 homes
- Legal name: Providence Health System - Southern California
- Medicare and Medicaid certified since: Oct 1, 1978
- Located inside a hospital
- Councils: resident and family councils
- Area: urban
Nursing homes near Providence Holy Cross Med Ctr D/P SNF
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Ararat Nursing Facility Mission Hills · SFF candidate · abuse citation | 0.0 | 254 | 3.01 | 4.79 | 41.7% | 1 | $407,175 |
| Granada Hills Convalescent Granada Hills | 1.6 | 48 | 3.28 | 5.15 | 13.7% | 5 | $8,018 |
| The Grove Post-Acute Care Center Sylmar | 1.6 | 75 | 2.22 | 3.52 | 23.1% | 2 | $17,345 |
| Rinaldi Convalescent Hospital Granada Hills | 1.7 | 99 | 2.51 | 4.06 | 42.3% | 1 | None |
| Astoria Healthcare Center Sylmar · SFF candidate | 2.4 | 218 | 2.57 | 4.16 | 33.9% | 1 | None |
| The Rehabilitation Center of North Hills North Hills | 2.5 | 138 | 2.52 | 4.58 | 29.9% | 1 | $102,986 |
| Casitas Care Center Granada Hills | 2.6 | 99 | 2.62 | 4.00 | 24.4% | 2 | None |
| Maclay Healthcare Center Sylmar · SFF candidate · abuse citation | 2.6 | 141 | 2.54 | 4.10 | 43.5% | 2 | $361,118 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.