Maclay Healthcare Center: Staffing, Turnover, and Inspection Record
Maclay Healthcare Center is a 141-bed for-profit nursing home in Sylmar, California, part of Serrano Group. In the CMS August 2026 release it reported 2.54 nurse aide hours per resident per day, 4% below the California average of 2.65, and 43.5% nursing staff turnover (California average 36.7%).
Maclay Healthcare Center
12831 Maclay StreetSylmar, CA 91342
Los Angeles County
CMS Care Compare, August 2026 release
Special Focus Facility candidate. CMS lists this home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues.
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Maclay Healthcare Center, nurse aides logged 2.54 hours per resident per day, 4% below the California average. With about 127 residents a day, that works out to roughly 322 aide hours a day, or about 40 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 9% below the all-days figure.
| Hours per resident per day | This home | California avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.54 | 2.65 | 2.32 |
| Licensed practical nurses | 1.13 | 1.20 | 0.86 |
| Registered nurses | 0.43 | 0.67 | 0.69 |
| All nursing staff | 4.10 | 4.52 | 3.86 |
| All nursing staff, weekends | 3.72 | 4.09 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
43.5% of nursing staff at Maclay Healthcare Center left over the year CMS measured, against a California average of 36.7% and a US average of 45.8%. Registered nurse turnover was 61.1%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jan 16, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 48 health deficiencies (California average 15.7). CMS lists 7 fines totaling $361,118 and 5 payment denials in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Apr 29, 2026 | Fine | $19,610 |
| Jan 16, 2026 | Payment Denial | 38 days from Feb 17, 2026 |
| Jan 16, 2026 | Fine | $43,755 |
| Mar 22, 2025 | Payment Denial | 20 days from Apr 19, 2025 |
| Mar 22, 2025 | Fine | $52,142 |
| Oct 11, 2024 | Fine | $17,660 |
| Oct 11, 2024 | Fine | $112,506 |
| Oct 11, 2024 | Payment Denial | 14 days from Nov 22, 2024 |
| Jun 7, 2024 | Payment Denial | 6 days from Jul 9, 2024 |
| Jun 7, 2024 | Fine | $86,623 |
| Aug 23, 2023 | Fine | $28,822 |
| Aug 23, 2023 | Payment Denial | 31 days from Nov 23, 2023 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Maclay Healthcare Center holds 2 of 5 overall; the California average is 3.2.
About Maclay Healthcare Center
- Ownership: For profit - Limited Liability company
- Chain: Serrano Group, 11 homes
- Legal name: Maclay Healthcare LLC
- Medicare and Medicaid certified since: Dec 1, 1993
- Councils: resident council
- Area: urban
Nursing homes near Maclay Healthcare Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| The Grove Post-Acute Care Center Sylmar | 1.1 | 75 | 2.22 | 3.52 | 23.1% | 2 | $17,345 |
| Mountain View Conv Hosp Sylmar | 1.2 | 114 | 2.46 | 4.59 | 26.5% | 2 | None |
| Astoria Healthcare Center Sylmar · SFF candidate | 1.4 | 218 | 2.57 | 4.16 | 33.9% | 1 | None |
| Country Manor Healthcare Lake View Terrace | 2.0 | 99 | 2.85 | 4.30 | 20.4% | 4 | $8,018 |
| Ararat Nursing Facility Mission Hills · SFF candidate · abuse citation | 2.6 | 254 | 3.01 | 4.79 | 41.7% | 1 | $407,175 |
| Providence Holy Cross Med Ctr D/P SNF Mission Hills | 2.6 | 48 | 5.01 | 9.92 | 25.0% | 1 | $97,923 |
| Granada Hills Convalescent Granada Hills | 4.2 | 48 | 3.28 | 5.15 | 13.7% | 5 | $8,018 |
| Pacifica Hospital of the Valley DP SNF Sun Valley · no staffing data submitted | 4.2 | 98 | — | — | — | 1 | $60,373 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.