Pilgrim Manor: Staffing, Turnover, and Inspection Record
Pilgrim Manor is a 60-bed nonprofit nursing home in Cromwell, Connecticut, part of Covenant Living. In the CMS August 2026 release it reported 2.42 nurse aide hours per resident per day, 9% above the Connecticut average of 2.22, and 37.7% nursing staff turnover (Connecticut average 37.4%).
Pilgrim Manor
52 Missionary RdCromwell, CT 06416
Capitol County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Pilgrim Manor, nurse aides logged 2.42 hours per resident per day, 9% above the Connecticut average. With about 54 residents a day, that works out to roughly 131 aide hours a day, or about 16 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 7% below the all-days figure.
| Hours per resident per day | This home | Connecticut avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.42 | 2.22 | 2.32 |
| Licensed practical nurses | 0.66 | 0.82 | 0.86 |
| Registered nurses | 0.86 | 0.69 | 0.69 |
| All nursing staff | 3.94 | 3.73 | 3.86 |
| All nursing staff, weekends | 3.66 | 3.37 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
37.7% of nursing staff at Pilgrim Manor left over the year CMS measured, against a Connecticut average of 37.4% and a US average of 45.8%. Registered nurse turnover was 23.1%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Apr 23, 2024. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 6 health deficiencies (Connecticut average 13.4). CMS lists 1 fine totaling $12,048 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Apr 23, 2024 | Fine | $12,048 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Pilgrim Manor holds 5 of 5 overall; the Connecticut average is 3.0.
About Pilgrim Manor
- Ownership: Non profit - Corporation
- Chain: Covenant Living, 15 homes
- Legal name: Covenant Home, Inc. Connecticut
- Medicare and Medicaid certified since: Feb 1, 1987
- Part of a continuing care retirement community
- Area: urban
Nursing homes near Pilgrim Manor
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Autumn Lake Healthcare at Cromwell Cromwell | 0.6 | 175 | 1.81 | 3.01 | 34.2% | 4 | $10,628 |
| Portland Care & Rehab Centre, INC Portland | 1.9 | 65 | 2.37 | 3.83 | 15.7% | 5 | $10,033 |
| Apple Rehab Cromwell Cromwell | 2.8 | 85 | 2.05 | 3.44 | 43.4% | 2 | $27,991 |
| Water's Edge Center for Health & Rehabilitation Middletown · abuse citation | 3.2 | 150 | 2.32 | 3.61 | 39.2% | 3 | $99,037 |
| Wadsworth Glen Health Care and Rehabilitation Cent Middletown · abuse citation · many days without an RN | 3.4 | 102 | 0.00 | 0.02 | 51.9% | 1 | None |
| John L. Levitow Health Care Center Rocky Hill | 3.6 | 125 | 3.16 | 5.61 | 12.0% | 5 | None |
| 60 West Rocky Hill | 3.8 | 95 | 2.60 | 4.12 | 27.1% | 5 | None |
| Apple Rehab Middletown Middletown | 4.4 | 70 | 2.00 | 3.27 | 37.5% | 3 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.