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Penacook Place, Inc: Staffing, Turnover, and Inspection Record

Penacook Place, Inc is a 160-bed nonprofit nursing home in Haverhill, Massachusetts, part of Covenant Health. In the CMS August 2026 release it reported 2.32 nurse aide hours per resident per day, 3% above the Massachusetts average of 2.26, and 39.0% nursing staff turnover (Massachusetts average 38.2%).

Certified for Medicare and Medicaid · CMS number 225376

Penacook Place, Inc

150 Water Street
Haverhill, MA 01830
Essex County
Aide hours per resident a day
2.32
Massachusetts average 2.26
Nursing staff turnover
39.0%
Massachusetts average 38.2%
Certified beds
160
about 102 residents a day
Fines, last 3 years
1
$10,868 total

CMS Care Compare, August 2026 release

How many staff hours residents get

CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Penacook Place, Inc, nurse aides logged 2.32 hours per resident per day, 3% above the Massachusetts average. With about 102 residents a day, that works out to roughly 236 aide hours a day, or about 30 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 4% below the all-days figure.

Staff hours per resident per day at Penacook Place, Inc, Massachusetts average, and US average
Hours per resident per dayThis homeMassachusetts avgUS avg
Nurse aides (CNAs)2.322.262.32
Licensed practical nurses0.790.950.86
Registered nurses0.640.650.69
All nursing staff3.763.863.86
All nursing staff, weekends3.633.483.42

CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.

Staff turnover

39.0% of nursing staff at Penacook Place, Inc left over the year CMS measured, against a Massachusetts average of 38.2% and a US average of 45.8%. Registered nurse turnover was 30.8%. No administrators left over the same period.

Nursing staff turnover
39.0%
Massachusetts 38.2% · US 45.8%
Registered nurse turnover
30.8%
Massachusetts 42.6% · US 42.9%
Administrators who left
0
Massachusetts average 0.5

Inspections and penalties

State inspectors last completed a standard health inspection on Jun 4, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 2 health deficiencies (Massachusetts average 7.2). CMS lists 1 fine totaling $10,868 in the last three years.

Health deficiencies, latest cycle
2
From complaints
2
Infection-control citations
—
Payment denials, 3 years
0
Fines and payment denials at Penacook Place, Inc, last three years
Inspection datePenaltyAmount or length
Apr 29, 2025Fine$10,868

CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.

CMS star ratings

CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Penacook Place, Inc holds 4 of 5 overall; the Massachusetts average is 3.0.

Overall
4 of 5
Health inspections
4 of 5
Staffing
4 of 5
Quality measures
3 of 5

About Penacook Place, Inc

  • Ownership: Non profit - Church related
  • Chain: Covenant Health, 8 homes
  • Legal name: Penacook Place, Inc.
  • Medicare and Medicaid certified since: Jul 1, 1990
  • Councils: resident council
  • Area: urban

Nursing homes near Penacook Place, Inc

The closest homes by distance, with the same CMS figures. Select a column to sort.

Nursing homes near Penacook Place, Inc. Column headers sort the table.
Baker-Katz Skilled Nursing and Rehabilitation Ctr
Haverhill
0.7772.493.5842.6%4None
Oxford Rehabilitation & Health Care Center
Haverhill
1.51201.883.1336.0%1$265,351
Lakeview House Skld Nrsg and Residential Care Fac
Haverhill
1.9912.254.1920.8%4None
Aspen Hill Rehabiliation & Healthcare Center
Haverhill
1.91462.083.6446.0%3$134,274
Haverhill Rehabilitation and Healthcare Center
Haverhill
2.01281.983.5356.5%2$29,749
Whittier Bradford Transitional Care Unit
Bradford
2.5202.897.1864.1%5None
Prescott House
North Andover
5.41262.053.5928.3%2$15,935
The Meadows
North Andover
5.4602.965.42—5None

Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.

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← All nursing homes in Massachusetts

Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.