Novato Healthcare Center: Staffing, Turnover, and Inspection Record
Novato Healthcare Center is a 181-bed for-profit nursing home in Novato, California. In the CMS August 2026 release it reported 2.69 nurse aide hours per resident per day, about the same as the California average of 2.65.
Novato Healthcare Center
1565 Hill RoadNovato, CA 94947
Marin County
CMS Care Compare, August 2026 release
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Novato Healthcare Center, nurse aides logged 2.69 hours per resident per day, about the same as the California average. With about 173 residents a day, that works out to roughly 464 aide hours a day, or about 58 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 9% below the all-days figure.
| Hours per resident per day | This home | California avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.69 | 2.65 | 2.32 |
| Licensed practical nurses | 0.80 | 1.20 | 0.86 |
| Registered nurses | 0.51 | 0.67 | 0.69 |
| All nursing staff | 3.99 | 4.52 | 3.86 |
| All nursing staff, weekends | 3.64 | 4.09 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
CMS publishes no nursing staff turnover figure for Novato Healthcare Center in this release.
CMS note: Staffing data did not meet the criteria to calculate turnover.
Inspections and penalties
State inspectors last completed a standard health inspection on Nov 13, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 43 health deficiencies (California average 15.7). CMS lists 2 fines totaling $90,488 and 1 payment denial in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Aug 8, 2025 | Fine | $17,624 |
| Apr 23, 2025 | Fine | $72,864 |
| Apr 23, 2025 | Payment Denial | 70 days from May 23, 2025 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Novato Healthcare Center holds 1 of 5 overall; the California average is 3.2.
About Novato Healthcare Center
- Ownership: For profit - Individual
- Legal name: Novato Healthcare Center LLC
- Medicare and Medicaid certified since: Oct 31, 2007
- Councils: resident and family councils
- Area: urban
Nursing homes near Novato Healthcare Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Smith Ranch Skilled Nursing & Rehabilitation Cente San Rafael | 6.0 | 80 | 2.49 | 4.19 | 32.5% | 3 | None |
| Professional Post Acute Center San Rafael | 6.3 | 99 | 2.54 | 3.84 | 38.1% | 3 | $148,455 |
| Pine Ridge Care Center San Rafael | 6.3 | 101 | 2.90 | 4.48 | 42.9% | 5 | None |
| Northgate Postacute Care San Rafael · abuse citation | 6.3 | 52 | 2.70 | 4.07 | 45.5% | 2 | $112,869 |
| Villa Marin San Rafael | 6.7 | 31 | 4.10 | 7.15 | — | 5 | None |
| Marin Post Acute San Rafael · abuse citation | 7.2 | 168 | 2.37 | 3.68 | — | 2 | $10,890 |
| San Rafael Healthcare & Wellness Center, LP San Rafael | 8.7 | 54 | 2.48 | 3.91 | — | 2 | $8,278 |
| Ridgeway Post Acute Petaluma | 9.5 | 79 | 2.69 | 4.10 | 36.4% | 1 | $32,280 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.