Norwood Crossing: Staffing, Turnover, and Inspection Record
Norwood Crossing is a 131-bed nonprofit nursing home in Chicago, Illinois. In the CMS August 2026 release it reported 2.51 nurse aide hours per resident per day, 20% above the Illinois average of 2.09, and 56.7% nursing staff turnover (Illinois average 44.5%).
Norwood Crossing
6016 North Nina AvenueChicago, IL 60631
Cook County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Norwood Crossing, nurse aides logged 2.51 hours per resident per day, 20% above the Illinois average. With about 108 residents a day, that works out to roughly 271 aide hours a day, or about 34 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 6% below the all-days figure.
| Hours per resident per day | This home | Illinois avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.51 | 2.09 | 2.32 |
| Licensed practical nurses | 0.25 | 0.64 | 0.86 |
| Registered nurses | 1.40 | 0.72 | 0.69 |
| All nursing staff | 4.16 | 3.45 | 3.86 |
| All nursing staff, weekends | 3.91 | 3.08 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
56.7% of nursing staff at Norwood Crossing left over the year CMS measured, against a Illinois average of 44.5% and a US average of 45.8%. Registered nurse turnover was 46.3%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jul 25, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 12 health deficiencies (Illinois average 12.5). CMS lists 2 fines totaling $40,474 and 2 payment denials in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Apr 2, 2026 | Payment Denial | 52 days from Apr 28, 2026 |
| Jan 26, 2025 | Fine | $12,628 |
| Jan 26, 2025 | Payment Denial | 9 days from Feb 18, 2025 |
| Jun 14, 2024 | Fine | $27,846 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Norwood Crossing holds 3 of 5 overall; the Illinois average is 2.5.
About Norwood Crossing
- Ownership: Non profit - Corporation
- Legal name: Norwood Crossing Association
- Medicare and Medicaid certified since: Sep 15, 1998
- Councils: resident council
- Area: urban
Nursing homes near Norwood Crossing
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Alden Estates of Northmoor Chicago | 0.6 | 198 | 2.11 | 3.23 | 34.6% | 4 | None |
| Ascension Resurrection Life Chicago | 0.6 | 162 | 2.65 | 4.78 | 53.6% | 3 | None |
| Celebrate Senior Living Niles Niles | 1.2 | 55 | 3.08 | 4.80 | 38.6% | 4 | $29,754 |
| Citadel at Saint Benedict Niles | 1.5 | 99 | 2.09 | 3.53 | 41.0% | 4 | $64,531 |
| Elevate Care North Branch Niles | 1.5 | 212 | 1.87 | 3.41 | 41.4% | 2 | $234,006 |
| Aperion Care Niles Niles | 1.6 | 99 | 1.84 | 2.80 | 29.8% | 5 | $12,425 |
| Central Baptist Village Norridge | 1.7 | 116 | 2.87 | 4.56 | 42.0% | 5 | None |
| Elevate Care Regency Niles | 2.0 | 254 | 2.05 | 3.70 | 25.2% | 3 | $344,195 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.