Norview Heights Rehabilitation and Nursing: Staffing, Turnover, and Inspection Record
Norview Heights Rehabilitation and Nursing is a 60-bed for-profit nursing home in Norfolk, Virginia, part of Eastern Healthcare Group. In the CMS August 2026 release it reported 1.69 nurse aide hours per resident per day, 18% below the Virginia average of 2.07, and 69.6% nursing staff turnover (Virginia average 48.1%).
Norview Heights Rehabilitation and Nursing
827 Norview AvenueNorfolk, VA 23509
Norfolk City County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Norview Heights Rehabilitation and Nursing, nurse aides logged 1.69 hours per resident per day, 18% below the Virginia average. With about 56 residents a day, that works out to roughly 95 aide hours a day, or about 12 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 19% below the all-days figure.
| Hours per resident per day | This home | Virginia avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.69 | 2.07 | 2.32 |
| Licensed practical nurses | 1.02 | 1.00 | 0.86 |
| Registered nurses | 0.52 | 0.69 | 0.69 |
| All nursing staff | 3.24 | 3.76 | 3.86 |
| All nursing staff, weekends | 2.62 | 3.29 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
69.6% of nursing staff at Norview Heights Rehabilitation and Nursing left over the year CMS measured, against a Virginia average of 48.1% and a US average of 45.8%. Registered nurse turnover was 62.5%. 2 administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Oct 28, 2021. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 11 health deficiencies (Virginia average 14.5). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Norview Heights Rehabilitation and Nursing holds 2 of 5 overall; the Virginia average is 3.0.
About Norview Heights Rehabilitation and Nursing
- Ownership: For profit - Corporation
- Chain: Eastern Healthcare Group, 18 homes
- Legal name: Norview Heights Rehabilitation and Nursing LLC
- Medicare and Medicaid certified since: May 1, 1996
- Councils: resident council
- Area: urban
Nursing homes near Norview Heights Rehabilitation and Nursing
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Ghent Health and Rehabilitation Norfolk · abuse citation | 1.8 | 222 | 1.64 | 2.79 | 50.7% | 1 | None |
| Norfolk Health Care Center Norfolk | 2.6 | 180 | 1.61 | 3.13 | 72.8% | 1 | $102,245 |
| Signature Healthcare of Norfolk Norfolk | 3.1 | 169 | 2.11 | 3.41 | 45.4% | 3 | None |
| Lake Taylor Hosp Norfolk | 3.2 | 192 | 2.02 | 4.90 | 47.3% | 4 | $59,150 |
| Harbor's Edge Norfolk | 3.4 | 33 | 3.23 | 5.87 | 40.4% | 5 | None |
| Autumn Care of Norfolk Norfolk | 3.5 | 120 | 1.97 | 3.22 | 51.1% | 4 | None |
| Portsmouth Health and Rehab Portsmouth | 4.7 | 120 | 2.08 | 3.24 | 61.5% | 1 | $134,401 |
| Cypress Pointe Rehabilitation and Nursing Virginia Beach | 5.0 | 90 | 1.76 | 3.42 | 57.8% | 2 | $10,358 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.