Norfolk Health Care Center: Staffing, Turnover, and Inspection Record
Norfolk Health Care Center is a 180-bed for-profit nursing home in Norfolk, Virginia, part of Lifeworks Rehab. In the CMS August 2026 release it reported 1.61 nurse aide hours per resident per day, 22% below the Virginia average of 2.07, and 72.8% nursing staff turnover (Virginia average 48.1%).
Norfolk Health Care Center
901 East Princess Anne RoadNorfolk, VA 23504
Norfolk City County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Norfolk Health Care Center, nurse aides logged 1.61 hours per resident per day, 22% below the Virginia average. With about 166 residents a day, that works out to roughly 268 aide hours a day, or about 33 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 14% below the all-days figure.
| Hours per resident per day | This home | Virginia avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.61 | 2.07 | 2.32 |
| Licensed practical nurses | 1.08 | 1.00 | 0.86 |
| Registered nurses | 0.44 | 0.69 | 0.69 |
| All nursing staff | 3.13 | 3.76 | 3.86 |
| All nursing staff, weekends | 2.68 | 3.29 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
72.8% of nursing staff at Norfolk Health Care Center left over the year CMS measured, against a Virginia average of 48.1% and a US average of 45.8%. Registered nurse turnover was 87.9%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jul 15, 2021. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 25 health deficiencies (Virginia average 14.5). CMS lists 1 fine totaling $102,245 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Sep 24, 2025 | Fine | $102,245 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Norfolk Health Care Center holds 1 of 5 overall; the Virginia average is 3.0.
About Norfolk Health Care Center
- Ownership: For profit - Corporation
- Chain: Lifeworks Rehab, 64 homes
- Legal name: Norfolk SNF LLC
- Medicare and Medicaid certified since: May 4, 1990
- Councils: resident council
- Area: urban
Nursing homes near Norfolk Health Care Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Harbor's Edge Norfolk | 1.0 | 33 | 3.23 | 5.87 | 40.4% | 5 | None |
| Signature Healthcare of Norfolk Norfolk | 1.6 | 169 | 2.11 | 3.41 | 45.4% | 3 | None |
| Ghent Health and Rehabilitation Norfolk · abuse citation | 1.8 | 222 | 1.64 | 2.79 | 50.7% | 1 | None |
| Portsmouth Health and Rehab Portsmouth | 2.3 | 120 | 2.08 | 3.24 | 61.5% | 1 | $134,401 |
| Norview Heights Rehabilitation and Nursing Norfolk | 2.6 | 60 | 1.69 | 3.24 | 69.6% | 2 | None |
| Autumn Care of Norfolk Norfolk | 3.4 | 120 | 1.97 | 3.22 | 51.1% | 4 | None |
| Lake Taylor Hosp Norfolk | 4.0 | 192 | 2.02 | 4.90 | 47.3% | 4 | $59,150 |
| Autumn Care of Portsmouth Portsmouth | 4.5 | 108 | 1.81 | 3.09 | 34.2% | 4 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.