Norton Community Hospital SNF Unit: Staffing, Turnover, and Inspection Record
Norton Community Hospital SNF Unit is a 44-bed nonprofit nursing home in Norton, Virginia. In the CMS August 2026 release it reported 2.52 nurse aide hours per resident per day, 22% above the Virginia average of 2.07, and 11.8% nursing staff turnover (Virginia average 48.1%).
Norton Community Hospital SNF Unit
100 15th St NWNorton, VA 24273
Wise County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Norton Community Hospital SNF Unit, nurse aides logged 2.52 hours per resident per day, 22% above the Virginia average. With about 8 residents a day, that works out to roughly 19 aide hours a day, or about 2 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 12% below the all-days figure.
| Hours per resident per day | This home | Virginia avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.52 | 2.07 | 2.32 |
| Licensed practical nurses | 0.48 | 1.00 | 0.86 |
| Registered nurses | 4.23 | 0.69 | 0.69 |
| All nursing staff | 7.23 | 3.76 | 3.86 |
| All nursing staff, weekends | 6.33 | 3.29 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
11.8% of nursing staff at Norton Community Hospital SNF Unit left over the year CMS measured, against a Virginia average of 48.1% and a US average of 45.8%. Registered nurse turnover was 0.0%.
Inspections and penalties
State inspectors last completed a standard health inspection on Feb 12, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 6 health deficiencies (Virginia average 14.5). CMS lists 1 fine totaling $10,400 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Feb 12, 2026 | Fine | $10,400 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Norton Community Hospital SNF Unit holds 5 of 5 overall; the Virginia average is 3.0.
About Norton Community Hospital SNF Unit
- Ownership: Non profit - Corporation
- Legal name: Wellmont Health System
- Medicare and Medicaid certified since: Apr 1, 2004
- Located inside a hospital
- Area: rural
Nursing homes near Norton Community Hospital SNF Unit
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Heritage Hall Wise Wise | 5.4 | 97 | 2.20 | 3.58 | 37.9% | 4 | None |
| Heritage Hall Big Stone Gap Big Stone Gap | 7.2 | 180 | 1.97 | 3.11 | 26.6% | 4 | $40,517 |
| Letcher Manor Whitesburg | 15.5 | 142 | 2.23 | 3.47 | 46.2% | 2 | None |
| Ridgecrest Manor Nursing & Rehabilitation Duffield | 17.6 | 120 | 1.88 | 3.59 | 37.0% | 4 | None |
| Heritage Hall Clintwood Clintwood | 18.4 | 100 | 2.24 | 3.67 | 40.9% | 4 | None |
| Tri Cities Rehabilitation and Healthcare Center Cumberland | 21.4 | 85 | 2.36 | 3.75 | 41.4% | 2 | $5,346 |
| Nova Health and Rehab Weber City | 22.2 | 90 | 1.84 | 3.24 | 55.0% | 5 | None |
| Lee Health And Rehab Center Pennington Gap | 25.6 | 110 | 2.03 | 3.47 | 39.3% | 5 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.