Heritage Hall Wise: Staffing, Turnover, and Inspection Record
Heritage Hall Wise is a 97-bed for-profit nursing home in Wise, Virginia, part of Heritage Hall. In the CMS August 2026 release it reported 2.20 nurse aide hours per resident per day, 7% above the Virginia average of 2.07, and 37.9% nursing staff turnover (Virginia average 48.1%).
Heritage Hall Wise
9434 Coeburn Mountain RoadWise, VA 24293
Wise County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Heritage Hall Wise, nurse aides logged 2.20 hours per resident per day, 7% above the Virginia average. With about 87 residents a day, that works out to roughly 192 aide hours a day, or about 24 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 17% below the all-days figure.
| Hours per resident per day | This home | Virginia avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.20 | 2.07 | 2.32 |
| Licensed practical nurses | 1.03 | 1.00 | 0.86 |
| Registered nurses | 0.34 | 0.69 | 0.69 |
| All nursing staff | 3.58 | 3.76 | 3.86 |
| All nursing staff, weekends | 2.96 | 3.29 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
37.9% of nursing staff at Heritage Hall Wise left over the year CMS measured, against a Virginia average of 48.1% and a US average of 45.8%. Registered nurse turnover was 40.0%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Aug 1, 2024. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 3 health deficiencies (Virginia average 14.5). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Heritage Hall Wise holds 4 of 5 overall; the Virginia average is 3.0.
About Heritage Hall Wise
- Ownership: For profit - Limited Liability company
- Chain: Heritage Hall, 15 homes
- Legal name: Wise Life Care, LLC
- Medicare and Medicaid certified since: Mar 1, 2001
- Councils: resident council
- Area: rural
Nursing homes near Heritage Hall Wise
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Norton Community Hospital SNF Unit Norton | 5.4 | 44 | 2.52 | 7.23 | 11.8% | 5 | $10,400 |
| Heritage Hall Big Stone Gap Big Stone Gap | 12.6 | 180 | 1.97 | 3.11 | 26.6% | 4 | $40,517 |
| Heritage Hall Clintwood Clintwood | 13.8 | 100 | 2.24 | 3.67 | 40.9% | 4 | None |
| Letcher Manor Whitesburg | 17.0 | 142 | 2.23 | 3.47 | 46.2% | 2 | None |
| Ridgecrest Manor Nursing & Rehabilitation Duffield | 22.5 | 120 | 1.88 | 3.59 | 37.0% | 4 | None |
| Nova Health and Rehab Weber City | 24.4 | 90 | 1.84 | 3.24 | 55.0% | 5 | None |
| Elkhorn Health & Rehabilitation Elkhorn City | 25.1 | 106 | 1.64 | 2.95 | 38.8% | 5 | None |
| Tri Cities Rehabilitation and Healthcare Center Cumberland | 26.0 | 85 | 2.36 | 3.75 | 41.4% | 2 | $5,346 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.