North Crest Living Center: Staffing, Turnover, and Inspection Record
North Crest Living Center is a 62-bed for-profit nursing home in Council Bluffs, Iowa. In the CMS August 2026 release it reported 2.95 nurse aide hours per resident per day, 17% above the Iowa average of 2.51, and 54.5% nursing staff turnover (Iowa average 44.0%).
North Crest Living Center
34 Northcrest DriveCouncil Bluffs, IA 51503
Pottawattamie County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At North Crest Living Center, nurse aides logged 2.95 hours per resident per day, 17% above the Iowa average. With about 57 residents a day, that works out to roughly 169 aide hours a day, or about 21 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 18% below the all-days figure.
| Hours per resident per day | This home | Iowa avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.95 | 2.51 | 2.32 |
| Licensed practical nurses | 0.50 | 0.56 | 0.86 |
| Registered nurses | 0.45 | 0.74 | 0.69 |
| All nursing staff | 3.91 | 3.82 | 3.86 |
| All nursing staff, weekends | 3.20 | 3.37 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
54.5% of nursing staff at North Crest Living Center left over the year CMS measured, against a Iowa average of 44.0% and a US average of 45.8%. Registered nurse turnover was 50.0%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jul 24, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 17 health deficiencies (Iowa average 6.5). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. North Crest Living Center holds 1 of 5 overall; the Iowa average is 3.1.
About North Crest Living Center
- Ownership: For profit - Limited Liability company
- Legal name: NLC Partners LLC
- Medicare and Medicaid certified since: Aug 1, 1996
- Councils: resident council
- Area: urban
Nursing homes near North Crest Living Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Midlands Living Center L L C Council Bluffs | 0.8 | 94 | 2.31 | 3.78 | 40.8% | 4 | None |
| Bethany Lutheran Home Council Bluffs | 0.8 | 112 | 2.67 | 3.99 | 30.4% | 1 | $46,914 |
| Prairie Gate Council Bluffs | 1.6 | 72 | 2.78 | 4.21 | 47.5% | 2 | $27,630 |
| Chapters Living of Council Bluffs Council Bluffs · SFF candidate | 3.2 | 102 | 2.84 | 4.88 | — | 1 | $163,800 |
| St. Joseph Villa Nursing Center Omaha | 5.6 | 184 | 2.95 | 3.86 | 35.8% | 1 | $12,048 |
| Ambassador Health of Omaha Omaha | 6.4 | 146 | 1.72 | 6.66 | 28.3% | 5 | None |
| The Cypress at Midtown Omaha | 7.6 | 61 | 3.17 | 4.76 | 58.5% | 3 | None |
| Douglas County Health Center Omaha | 7.7 | 254 | 3.26 | 4.78 | 14.9% | 3 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.