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Chapters Living of Council Bluffs: Staffing, Turnover, and Inspection Record

Chapters Living of Council Bluffs is a 102-bed for-profit nursing home in Council Bluffs, Iowa. In the CMS August 2026 release it reported 2.84 nurse aide hours per resident per day, 13% above the Iowa average of 2.51.

Certified for Medicare and Medicaid · CMS number 165466

Chapters Living of Council Bluffs

3000 Risen Son Blvd
Council Bluffs, IA 51503
Pottawattamie County
Aide hours per resident a day
2.84
Iowa average 2.51
Nursing staff turnover
—
Iowa average 44.0%
Certified beds
102
about 29 residents a day
Fines, last 3 years
1
$163,800 total

CMS Care Compare, August 2026 release

Special Focus Facility candidate. CMS lists this home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues.

How many staff hours residents get

CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Chapters Living of Council Bluffs, nurse aides logged 2.84 hours per resident per day, 13% above the Iowa average. With about 29 residents a day, that works out to roughly 82 aide hours a day, or about 10 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 10% below the all-days figure.

Staff hours per resident per day at Chapters Living of Council Bluffs, Iowa average, and US average
Hours per resident per dayThis homeIowa avgUS avg
Nurse aides (CNAs)2.842.512.32
Licensed practical nurses1.020.560.86
Registered nurses1.020.740.69
All nursing staff4.883.823.86
All nursing staff, weekends4.393.373.42

CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.

Staff turnover

CMS publishes no nursing staff turnover figure for Chapters Living of Council Bluffs in this release.

CMS note: Staffing data not submitted or not valid for calculating turnover.

Nursing staff turnover
—
Iowa 44.0% · US 45.8%
Registered nurse turnover
—
Iowa 42.1% · US 42.9%
Administrators who left
—
Iowa average 0.4

Inspections and penalties

State inspectors last completed a standard health inspection on Jan 30, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 46 health deficiencies (Iowa average 6.5). CMS lists 1 fine totaling $163,800 and 1 payment denial in the last three years.

Health deficiencies, latest cycle
46
From complaints
9
Infection-control citations
—
Payment denials, 3 years
1
Fines and payment denials at Chapters Living of Council Bluffs, last three years
Inspection datePenaltyAmount or length
Jan 30, 2026Fine$163,800
Jan 30, 2026Payment Denial27 days from Mar 6, 2026

CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.

CMS star ratings

CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Chapters Living of Council Bluffs holds 1 of 5 overall; the Iowa average is 3.1.

Overall
1 of 5
Health inspections
1 of 5
Staffing
4 of 5
Quality measures
3 of 5

About Chapters Living of Council Bluffs

  • Ownership: For profit - Corporation
  • Legal name: Chapters Council Bluffs Opco LLC
  • Medicare and Medicaid certified since: Jul 1, 2002
  • Part of a continuing care retirement community
  • Councils: resident council
  • Area: urban

Nursing homes near Chapters Living of Council Bluffs

The closest homes by distance, with the same CMS figures. Select a column to sort.

Nursing homes near Chapters Living of Council Bluffs. Column headers sort the table.
Prairie Gate
Council Bluffs
1.6722.784.2147.5%2$27,630
Bethany Lutheran Home
Council Bluffs
2.41122.673.9930.4%1$46,914
North Crest Living Center
Council Bluffs
3.2622.953.9154.5%1None
Midlands Living Center L L C
Council Bluffs
3.9942.313.7840.8%4None
St. Joseph Villa Nursing Center
Omaha
6.71842.953.8635.8%1$12,048
Ambassador Health of Omaha
Omaha
8.51461.726.6628.3%5None
Hillcrest Health & Rehab
Bellevue
8.71513.204.5941.6%2$33,248
Douglas County Health Center
Omaha
9.02543.264.7814.9%3None

Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.

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← All nursing homes in Iowa

Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.