NHC Healthcare, West Plains: Staffing, Turnover, and Inspection Record
NHC Healthcare, West Plains is a 114-bed for-profit nursing home in West Plains, Missouri, part of National Healthcare Corporation. In the CMS August 2026 release it reported 2.27 nurse aide hours per resident per day, about the same as the Missouri average of 2.29, and 47.7% nursing staff turnover (Missouri average 56.0%).
NHC Healthcare, West Plains
211 Davis DriveWest Plains, MO 65775
Howell County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At NHC Healthcare, West Plains, nurse aides logged 2.27 hours per resident per day, about the same as the Missouri average. With about 70 residents a day, that works out to roughly 160 aide hours a day, or about 20 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 7% below the all-days figure.
| Hours per resident per day | This home | Missouri avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.27 | 2.29 | 2.32 |
| Licensed practical nurses | 0.65 | 0.68 | 0.86 |
| Registered nurses | 0.62 | 0.46 | 0.69 |
| All nursing staff | 3.54 | 3.43 | 3.86 |
| All nursing staff, weekends | 3.31 | 3.02 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
47.7% of nursing staff at NHC Healthcare, West Plains left over the year CMS measured, against a Missouri average of 56.0% and a US average of 45.8%. Registered nurse turnover was 23.1%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Feb 7, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 5 health deficiencies (Missouri average 11.5). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. NHC Healthcare, West Plains holds 5 of 5 overall; the Missouri average is 2.5.
About NHC Healthcare, West Plains
- Ownership: For profit - Corporation
- Chain: National Healthcare Corporation, 69 homes
- Legal name: NHC Healthcare-West Plains LLC
- Medicare and Medicaid certified since: Jan 27, 1982
- Councils: resident council
- Area: rural
Nursing homes near NHC Healthcare, West Plains
The closest homes by distance, with the same CMS figures. Select a column to sort.
| West Vue Nursing and Rehabilitation Center West Plains | 0.0 | 130 | 3.49 | 5.00 | 41.6% | 2 | None |
| Brooke Haven Healthcare West Plains | 0.9 | 120 | 2.35 | 3.89 | 50.0% | 4 | $10,033 |
| Willow Care Nursing Home Willow Springs | 18.7 | 105 | 2.52 | 3.67 | 58.6% | 3 | None |
| Mountain View Healthcare Mountain View | 21.6 | 105 | 2.62 | 3.71 | 54.9% | 5 | None |
| Shady Oaks Healthcare Center Thayer | 23.3 | 120 | 2.19 | 3.18 | 54.0% | 5 | None |
| Southfork River Therapy and Living Salem | 25.0 | 84 | 2.37 | 3.80 | 41.9% | 5 | None |
| Rock Point Nursing Center Birch Tree | 28.0 | 86 | 2.09 | 3.02 | 55.6% | 3 | None |
| Kabul Nursing Homes Inc Cabool | 29.9 | 99 | 2.10 | 3.14 | 35.0% | 5 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.