Brooke Haven Healthcare: Staffing, Turnover, and Inspection Record
Brooke Haven Healthcare is a 120-bed nonprofit nursing home in West Plains, Missouri. In the CMS August 2026 release it reported 2.35 nurse aide hours per resident per day, 3% above the Missouri average of 2.29, and 50.0% nursing staff turnover (Missouri average 56.0%).
Brooke Haven Healthcare
1410 North Kentucky AvenueWest Plains, MO 65775
Howell County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Brooke Haven Healthcare, nurse aides logged 2.35 hours per resident per day, 3% above the Missouri average. With about 61 residents a day, that works out to roughly 144 aide hours a day, or about 18 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 9% below the all-days figure.
| Hours per resident per day | This home | Missouri avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.35 | 2.29 | 2.32 |
| Licensed practical nurses | 1.11 | 0.68 | 0.86 |
| Registered nurses | 0.43 | 0.46 | 0.69 |
| All nursing staff | 3.89 | 3.43 | 3.86 |
| All nursing staff, weekends | 3.55 | 3.02 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
50.0% of nursing staff at Brooke Haven Healthcare left over the year CMS measured, against a Missouri average of 56.0% and a US average of 45.8%. Registered nurse turnover was 50.0%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Mar 3, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 7 health deficiencies (Missouri average 11.5). CMS lists 1 fine totaling $10,033 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Dec 6, 2024 | Fine | $10,033 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Brooke Haven Healthcare holds 4 of 5 overall; the Missouri average is 2.5.
About Brooke Haven Healthcare
- Ownership: Non profit - Corporation
- Legal name: Willow Health Care Inc
- Medicare and Medicaid certified since: Oct 2, 1989
- Councils: resident council
- Area: rural
Nursing homes near Brooke Haven Healthcare
The closest homes by distance, with the same CMS figures. Select a column to sort.
| West Vue Nursing and Rehabilitation Center West Plains | 0.9 | 130 | 3.49 | 5.00 | 41.6% | 2 | None |
| NHC Healthcare, West Plains West Plains | 0.9 | 114 | 2.27 | 3.54 | 47.7% | 5 | None |
| Willow Care Nursing Home Willow Springs | 17.8 | 105 | 2.52 | 3.67 | 58.6% | 3 | None |
| Mountain View Healthcare Mountain View | 20.8 | 105 | 2.62 | 3.71 | 54.9% | 5 | None |
| Shady Oaks Healthcare Center Thayer | 23.7 | 120 | 2.19 | 3.18 | 54.0% | 5 | None |
| Southfork River Therapy and Living Salem | 25.9 | 84 | 2.37 | 3.80 | 41.9% | 5 | None |
| Rock Point Nursing Center Birch Tree | 27.4 | 86 | 2.09 | 3.02 | 55.6% | 3 | None |
| Kabul Nursing Homes Inc Cabool | 29.1 | 99 | 2.10 | 3.14 | 35.0% | 5 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.