New Horizons Care Center: Staffing, Turnover, and Inspection Record
New Horizons Care Center is a 85-bed government-run nursing home in Lovell, Wyoming. In the CMS August 2026 release it reported 2.40 nurse aide hours per resident per day, about the same as the Wyoming average of 2.43, and 33.9% nursing staff turnover (Wyoming average 51.8%).
New Horizons Care Center
1111 Lane 12Lovell, WY 82431
Big Horn County
CMS Care Compare, August 2026 release
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At New Horizons Care Center, nurse aides logged 2.40 hours per resident per day, about the same as the Wyoming average. With about 60 residents a day, that works out to roughly 144 aide hours a day, or about 18 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 11% below the all-days figure.
| Hours per resident per day | This home | Wyoming avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.40 | 2.43 | 2.32 |
| Licensed practical nurses | 0.31 | 0.50 | 0.86 |
| Registered nurses | 0.89 | 0.94 | 0.69 |
| All nursing staff | 3.60 | 3.87 | 3.86 |
| All nursing staff, weekends | 3.20 | 3.37 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
33.9% of nursing staff at New Horizons Care Center left over the year CMS measured, against a Wyoming average of 51.8% and a US average of 45.8%. Registered nurse turnover was 21.4%.
Inspections and penalties
State inspectors last completed a standard health inspection on Jan 9, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 6 health deficiencies (Wyoming average 7.6). CMS lists 1 fine totaling $7,521 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Aug 28, 2024 | Fine | $7,521 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. New Horizons Care Center holds 3 of 5 overall; the Wyoming average is 2.9.
About New Horizons Care Center
- Ownership: Government - Hospital district
- Legal name: North Big Horn Hospital District
- Medicare and Medicaid certified since: Jan 13, 1988
- Located inside a hospital
- Councils: resident and family councils
- Area: rural
Nursing homes near New Horizons Care Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Powell Valley Care Center Powell · abuse citation | 19.2 | 100 | 3.00 | 5.08 | 24.2% | 2 | $29,120 |
| Wyoming Retirement Center Basin · abuse citation | 36.5 | 90 | 0.00 | 0.39 | — | 1 | $146,485 |
| Cody Regional Health Long Term Care Center Cody | 39.3 | 94 | 2.47 | 3.91 | 57.9% | 4 | None |
| Worland Health and Rehabilitation Worland · SFF candidate · abuse citation | 60.5 | 87 | 2.24 | 3.25 | — | 1 | $41,746 |
| Laurel Health & Rehabilitation Center Laurel | 61.6 | 79 | 1.89 | 3.24 | 67.6% | 1 | $7,163 |
| Yellowstone River Nursing and Rehabilitation Billings | 65.8 | 160 | 1.80 | 3.15 | 71.8% | 1 | $142,698 |
| Billings Rehabilitation and Nursing LLC Billings | 65.9 | 100 | 2.20 | 3.34 | 72.5% | 2 | $62,797 |
| Aspen Meadows Health and Rehabilitation Center Billings | 67.0 | 90 | 2.38 | 3.63 | 76.2% | 2 | $115,183 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.