Lake Country Health Services: Staffing, Turnover, and Inspection Record
Lake Country Health Services is a 100-bed for-profit nursing home in Oconomowoc, Wisconsin, part of North Shore Healthcare. In the CMS August 2026 release it reported 2.06 nurse aide hours per resident per day, 20% below the Wisconsin average of 2.58, and 51.8% nursing staff turnover (Wisconsin average 46.9%).
Lake Country Health Services
2195 North Summit Village WayOconomowoc, WI 53066
Waukesha County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Lake Country Health Services, nurse aides logged 2.06 hours per resident per day, 20% below the Wisconsin average. With about 86 residents a day, that works out to roughly 177 aide hours a day, or about 22 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 9% below the all-days figure.
| Hours per resident per day | This home | Wisconsin avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.06 | 2.58 | 2.32 |
| Licensed practical nurses | 0.51 | 0.64 | 0.86 |
| Registered nurses | 0.97 | 0.99 | 0.69 |
| All nursing staff | 3.54 | 4.21 | 3.86 |
| All nursing staff, weekends | 3.24 | 3.77 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
51.8% of nursing staff at Lake Country Health Services left over the year CMS measured, against a Wisconsin average of 46.9% and a US average of 45.8%. Registered nurse turnover was 38.5%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Aug 27, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 2 health deficiencies (Wisconsin average 9.5). CMS lists 2 fines totaling $120,868 and 1 payment denial in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Mar 12, 2025 | Fine | $16,985 |
| Nov 4, 2024 | Fine | $103,883 |
| Nov 4, 2024 | Payment Denial | 8 days from Dec 4, 2024 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Lake Country Health Services holds 2 of 5 overall; the Wisconsin average is 3.0.
About Lake Country Health Services
- Ownership: For profit - Corporation
- Chain: North Shore Healthcare, 59 homes
- Legal name: NSH Summit LLC
- Medicare and Medicaid certified since: Nov 23, 2009
- Councils: resident council
- Area: urban
Nursing homes near Lake Country Health Services
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Masonic Center for Health & Rehab Inc. Dousman | 2.8 | 50 | 3.23 | 5.03 | 25.4% | 5 | None |
| Shorehaven HLTH & Rehab CTR Oconomowoc | 4.7 | 88 | 3.34 | 5.41 | 38.8% | 5 | None |
| Lindengrove Waukesha Waukesha | 10.7 | 61 | 2.78 | 3.98 | 70.8% | 1 | $204,321 |
| Avina of Pewaukee Waukesha | 10.8 | 120 | 1.90 | 3.28 | 43.3% | 1 | $95,791 |
| Complete Care at Kensington Waukesha | 11.7 | 150 | 1.84 | 3.53 | 55.8% | 1 | $66,632 |
| Aria of Waukesha Waukesha | 13.3 | 105 | 2.21 | 3.66 | 64.5% | 1 | $22,925 |
| Lindengrove Mukwonago Mukwonago | 14.4 | 47 | 2.35 | 4.15 | 49.3% | 2 | None |
| Watertown Health Care Center Watertown · SFF candidate | 14.9 | 112 | 1.73 | 3.02 | 73.6% | 1 | $278,229 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.