Highland Care Center of Redlands: Staffing, Turnover, and Inspection Record
Highland Care Center of Redlands is a 80-bed for-profit nursing home in Redlands, California, part of Cambridge Healthcare Services. In the CMS August 2026 release it reported 2.53 nurse aide hours per resident per day, 5% below the California average of 2.65, and 48.5% nursing staff turnover (California average 36.7%).
Highland Care Center of Redlands
700 E Highland AveRedlands, CA 92374
San Bernardino County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Highland Care Center of Redlands, nurse aides logged 2.53 hours per resident per day, 5% below the California average. With about 75 residents a day, that works out to roughly 190 aide hours a day, or about 24 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 13% below the all-days figure.
| Hours per resident per day | This home | California avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.53 | 2.65 | 2.32 |
| Licensed practical nurses | 1.37 | 1.20 | 0.86 |
| Registered nurses | 0.40 | 0.67 | 0.69 |
| All nursing staff | 4.30 | 4.52 | 3.86 |
| All nursing staff, weekends | 3.72 | 4.09 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
48.5% of nursing staff at Highland Care Center of Redlands left over the year CMS measured, against a California average of 36.7% and a US average of 45.8%. Registered nurse turnover was 40.0%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jun 11, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 15 health deficiencies (California average 15.7). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Highland Care Center of Redlands holds 3 of 5 overall; the California average is 3.2.
About Highland Care Center of Redlands
- Ownership: For profit - Limited Liability company
- Chain: Cambridge Healthcare Services, 32 homes
- Legal name: Ag Redlands LLC
- Medicare and Medicaid certified since: Dec 31, 1971
- Councils: resident council
- Area: urban
Nursing homes near Highland Care Center of Redlands
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Plymouth Village Redlands | 0.6 | 48 | 2.74 | 4.53 | 26.5% | 4 | None |
| Madison Grove Post Acute Redlands | 2.3 | 243 | 2.50 | 4.76 | 31.5% | 3 | $9,110 |
| Redlands Healthcare Center Redlands | 2.4 | 78 | 2.72 | 4.37 | 42.0% | 4 | None |
| Redlands Comm Hosp D/p Snf Redlands · staffing data not validated | 2.4 | 16 | — | — | — | 4 | None |
| Brookside Healthcare Center Redlands | 2.9 | 97 | 2.55 | 4.54 | 35.1% | 3 | None |
| University Post Acute Mentone | 3.2 | 50 | 2.61 | 3.96 | 45.8% | 5 | None |
| Asistencia Villa Healthcare Center Redlands | 4.0 | 99 | 2.44 | 4.79 | 50.3% | 2 | None |
| Totally Kids Rehabilitation Hospital - D/P SNF Loma Linda | 4.9 | 56 | 5.14 | 11.90 | 31.3% | 5 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.