Heritage Manor Nursing and Rehabilitation Center: Staffing, Turnover, and Inspection Record
Heritage Manor Nursing and Rehabilitation Center is a 122-bed for-profit nursing home in Detroit, Michigan, part of Pioneer Healthcare Management. In the CMS August 2026 release it reported 2.17 nurse aide hours per resident per day, 7% below the Michigan average of 2.33, and 53.6% nursing staff turnover (Michigan average 44.1%).
Heritage Manor Nursing and Rehabilitation Center
9500 Grand River AveDetroit, MI 48204
Wayne County
CMS Care Compare, August 2026 release
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Heritage Manor Nursing and Rehabilitation Center, nurse aides logged 2.17 hours per resident per day, 7% below the Michigan average. With about 100 residents a day, that works out to roughly 218 aide hours a day, or about 27 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 14% below the all-days figure.
| Hours per resident per day | This home | Michigan avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.17 | 2.33 | 2.32 |
| Licensed practical nurses | 1.05 | 0.88 | 0.86 |
| Registered nurses | 0.33 | 0.78 | 0.69 |
| All nursing staff | 3.55 | 3.99 | 3.86 |
| All nursing staff, weekends | 3.06 | 3.50 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
53.6% of nursing staff at Heritage Manor Nursing and Rehabilitation Center left over the year CMS measured, against a Michigan average of 44.1% and a US average of 45.8%. Registered nurse turnover was 57.1%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Mar 6, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 15 health deficiencies (Michigan average 10.1). CMS lists 0 fines and 2 payment denials in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Apr 24, 2024 | Payment Denial | 6 days from May 23, 2024 |
| Nov 1, 2023 | Payment Denial | 25 days from Feb 1, 2024 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Heritage Manor Nursing and Rehabilitation Center holds 1 of 5 overall; the Michigan average is 3.1.
About Heritage Manor Nursing and Rehabilitation Center
- Ownership: For profit - Corporation
- Chain: Pioneer Healthcare Management, 9 homes
- Legal name: Heritage Manor Nursing & Rehab Center
- Medicare and Medicaid certified since: Oct 1, 1974
- Councils: resident council
- Area: urban
Nursing homes near Heritage Manor Nursing and Rehabilitation Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Boulevard Temple Care Center, LLC Detroit | 2.2 | 124 | 2.22 | 3.64 | 28.3% | 3 | None |
| Mission Point Nursing & Physical Rehabilitation Ce Detroit | 2.9 | 129 | 2.09 | 3.50 | 41.3% | 3 | None |
| The Villa at the Park Highland Park · abuse citation | 3.1 | 114 | 2.12 | 3.30 | 32.7% | 3 | $64,623 |
| Sheffield Manor Nursing & Rehabilitation Center Detroit · abuse citation | 3.4 | 106 | 2.12 | 3.47 | 38.9% | 3 | None |
| Fairlane Senior Care and Rehab Center Detroit | 3.4 | 180 | 2.25 | 3.56 | 40.8% | 4 | None |
| Allegria Village Dearborn | 3.9 | 89 | 2.37 | 3.99 | 63.2% | 4 | None |
| Westwood Nursing Center Detroit | 3.9 | 108 | 2.10 | 3.44 | 49.0% | 3 | None |
| The Orchards at Northwest Detroit | 4.1 | 154 | 1.94 | 3.62 | — | 1 | $15,889 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.