Heritage Health Care Center: Staffing, Turnover, and Inspection Record
Heritage Health Care Center is a 60-bed for-profit nursing home in Oakwood Village, Ohio, part of Embassy Healthcare. In the CMS August 2026 release it reported 1.41 nurse aide hours per resident per day, 32% below the Ohio average of 2.09, and 62.5% nursing staff turnover (Ohio average 48.7%).
Heritage Health Care Center
24613 Broadway AvenueOakwood Village, OH 44146
Cuyahoga County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Heritage Health Care Center, nurse aides logged 1.41 hours per resident per day, 32% below the Ohio average. With about 35 residents a day, that works out to roughly 49 aide hours a day, or about 6 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 9% below the all-days figure.
CMS note: The facility reported a high number of days without a registered nurse on site.
| Hours per resident per day | This home | Ohio avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.41 | 2.09 | 2.32 |
| Licensed practical nurses | 1.07 | 0.95 | 0.86 |
| Registered nurses | 0.28 | 0.64 | 0.69 |
| All nursing staff | 2.77 | 3.69 | 3.86 |
| All nursing staff, weekends | 2.51 | 3.28 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
62.5% of nursing staff at Heritage Health Care Center left over the year CMS measured, against a Ohio average of 48.7% and a US average of 45.8%. Registered nurse turnover was 80.0%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Nov 27, 2023. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 9 health deficiencies (Ohio average 10.7). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Heritage Health Care Center holds 2 of 5 overall; the Ohio average is 3.2.
About Heritage Health Care Center
- Ownership: For profit - Corporation
- Chain: Embassy Healthcare, 33 homes
- Legal name: Oakwood Health Care Services, Inc.
- Medicare and Medicaid certified since: Dec 1, 1978
- Councils: resident council
- Area: urban
Nursing homes near Heritage Health Care Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Grande Oaks Oakwood Village · many days without an RN | 0.0 | 60 | 2.47 | 4.61 | 68.1% | 2 | $17,020 |
| Aventura at Walton Hills Walton Hills | 1.3 | 99 | 1.94 | 3.17 | 48.5% | 2 | None |
| Northfield Village Retirement Community Northfield | 2.2 | 70 | 1.94 | 3.57 | 56.3% | 5 | None |
| Solon Pointe at Emerald Ridge Solon | 3.1 | 99 | 2.44 | 4.25 | 57.9% | 2 | $10,845 |
| Avenue at Macedonia Macedonia | 3.5 | 98 | — | — | — | 2 | $23,140 |
| Canterbury of Twinsburg Twinsburg | 3.9 | 50 | 2.68 | 5.10 | 50.0% | 4 | None |
| Phoenix of Maple Heights Maple Heights | 4.3 | 99 | 1.97 | 3.27 | 61.9% | 2 | None |
| Manor of Grande Village Twinsburg | 4.5 | 88 | 1.94 | 3.43 | 43.2% | 3 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.