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Heritage Health Care Center: Staffing, Turnover, and Inspection Record

Heritage Health Care Center is a 60-bed for-profit nursing home in Oakwood Village, Ohio, part of Embassy Healthcare. In the CMS August 2026 release it reported 1.41 nurse aide hours per resident per day, 32% below the Ohio average of 2.09, and 62.5% nursing staff turnover (Ohio average 48.7%).

Certified for Medicare and Medicaid · CMS number 365401

Heritage Health Care Center

24613 Broadway Avenue
Oakwood Village, OH 44146
Cuyahoga County
Aide hours per resident a day
1.41
Ohio average 2.09
Nursing staff turnover
62.5%
Ohio average 48.7%
Certified beds
60
about 35 residents a day
Fines, last 3 years
0
none on record

CMS Care Compare, August 2026 release

How many staff hours residents get

CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Heritage Health Care Center, nurse aides logged 1.41 hours per resident per day, 32% below the Ohio average. With about 35 residents a day, that works out to roughly 49 aide hours a day, or about 6 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 9% below the all-days figure.

CMS note: The facility reported a high number of days without a registered nurse on site.

Staff hours per resident per day at Heritage Health Care Center, Ohio average, and US average
Hours per resident per dayThis homeOhio avgUS avg
Nurse aides (CNAs)1.412.092.32
Licensed practical nurses1.070.950.86
Registered nurses0.280.640.69
All nursing staff2.773.693.86
All nursing staff, weekends2.513.283.42

CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.

Staff turnover

62.5% of nursing staff at Heritage Health Care Center left over the year CMS measured, against a Ohio average of 48.7% and a US average of 45.8%. Registered nurse turnover was 80.0%. 1 administrator left over the same period.

Nursing staff turnover
62.5%
Ohio 48.7% · US 45.8%
Registered nurse turnover
80.0%
Ohio 43.9% · US 42.9%
Administrators who left
1
Ohio average 0.6

Inspections and penalties

State inspectors last completed a standard health inspection on Nov 27, 2023. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 9 health deficiencies (Ohio average 10.7). CMS lists no fines or payment denials for this home in the last three years.

Health deficiencies, latest cycle
9
From complaints
1
Infection-control citations
—
Payment denials, 3 years
0

CMS star ratings

CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Heritage Health Care Center holds 2 of 5 overall; the Ohio average is 3.2.

Overall
2 of 5
Health inspections
2 of 5
Staffing
1 of 5
Quality measures
5 of 5

About Heritage Health Care Center

  • Ownership: For profit - Corporation
  • Chain: Embassy Healthcare, 33 homes
  • Legal name: Oakwood Health Care Services, Inc.
  • Medicare and Medicaid certified since: Dec 1, 1978
  • Councils: resident council
  • Area: urban

Nursing homes near Heritage Health Care Center

The closest homes by distance, with the same CMS figures. Select a column to sort.

Nursing homes near Heritage Health Care Center. Column headers sort the table.
Grande Oaks
Oakwood Village · many days without an RN
0.0602.474.6168.1%2$17,020
Aventura at Walton Hills
Walton Hills
1.3991.943.1748.5%2None
Northfield Village Retirement Community
Northfield
2.2701.943.5756.3%5None
Solon Pointe at Emerald Ridge
Solon
3.1992.444.2557.9%2$10,845
Avenue at Macedonia
Macedonia
3.598———2$23,140
Canterbury of Twinsburg
Twinsburg
3.9502.685.1050.0%4None
Phoenix of Maple Heights
Maple Heights
4.3991.973.2761.9%2None
Manor of Grande Village
Twinsburg
4.5881.943.4343.2%3None

Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.

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← All nursing homes in Ohio

Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.