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Phoenix of Maple Heights: Staffing, Turnover, and Inspection Record

Phoenix of Maple Heights is a 99-bed for-profit nursing home in Maple Heights, Ohio. In the CMS August 2026 release it reported 1.97 nurse aide hours per resident per day, 6% below the Ohio average of 2.09, and 61.9% nursing staff turnover (Ohio average 48.7%).

Certified for Medicare and Medicaid · CMS number 365520

Phoenix of Maple Heights

19900 Clare Ave
Maple Heights, OH 44137
Cuyahoga County
Aide hours per resident a day
1.97
Ohio average 2.09
Nursing staff turnover
61.9%
Ohio average 48.7%
Certified beds
99
about 87 residents a day
Fines, last 3 years
0
none on record

CMS Care Compare, August 2026 release

How many staff hours residents get

CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Phoenix of Maple Heights, nurse aides logged 1.97 hours per resident per day, 6% below the Ohio average. With about 87 residents a day, that works out to roughly 172 aide hours a day, or about 21 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 12% below the all-days figure.

Staff hours per resident per day at Phoenix of Maple Heights, Ohio average, and US average
Hours per resident per dayThis homeOhio avgUS avg
Nurse aides (CNAs)1.972.092.32
Licensed practical nurses0.810.950.86
Registered nurses0.500.640.69
All nursing staff3.273.693.86
All nursing staff, weekends2.883.283.42

CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.

Staff turnover

61.9% of nursing staff at Phoenix of Maple Heights left over the year CMS measured, against a Ohio average of 48.7% and a US average of 45.8%. Registered nurse turnover was 55.6%. No administrators left over the same period.

Nursing staff turnover
61.9%
Ohio 48.7% · US 45.8%
Registered nurse turnover
55.6%
Ohio 43.9% · US 42.9%
Administrators who left
0
Ohio average 0.6

Inspections and penalties

State inspectors last completed a standard health inspection on Jun 13, 2024. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 20 health deficiencies (Ohio average 10.7). CMS lists no fines or payment denials for this home in the last three years.

Health deficiencies, latest cycle
20
From complaints
2
Infection-control citations
0
Payment denials, 3 years
0

CMS star ratings

CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Phoenix of Maple Heights holds 2 of 5 overall; the Ohio average is 3.2.

Overall
2 of 5
Health inspections
1 of 5
Staffing
1 of 5
Quality measures
5 of 5

About Phoenix of Maple Heights

  • Ownership: For profit - Limited Liability company
  • Legal name: Phoenix Maple Heights Operating Co LLC
  • Medicare and Medicaid certified since: Apr 15, 1980
  • Councils: resident council
  • Area: urban

Nursing homes near Phoenix of Maple Heights

The closest homes by distance, with the same CMS figures. Select a column to sort.

Nursing homes near Phoenix of Maple Heights. Column headers sort the table.
Suburban Healthcare and Rehabilitation
North Randall
1.11501.883.3358.3%1$94,587
The Avenue Care and Rehabilitation Center
Warrensville Heights
1.5971.963.5867.5%1$34,146
Harvard Gardens Rehabilitation & Care Center
Cleveland
2.11301.693.09—2$194,149
Shaker Gardens Nursing and Rehabilitation Center
Shaker Heights
3.0501.773.1840.8%5$18,306
Solon Pointe at Emerald Ridge
Solon
3.2992.444.2557.9%2$10,845
Beachwood Pointe Care Center
Beachwood
3.41201.763.0867.8%1None
Daughters of Miriam Center for Nursing & Rehabilit
Beachwood
3.62332.825.6054.2%2None
Jennings Hall
Garfield Heights
3.81562.103.6648.6%3None

Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.

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← All nursing homes in Ohio

Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.