Heritage Hall Tazewell: Staffing, Turnover, and Inspection Record
Heritage Hall Tazewell is a 180-bed for-profit nursing home in Tazewell, Virginia. In the CMS August 2026 release it reported 1.89 nurse aide hours per resident per day, 9% below the Virginia average of 2.07, and 39.1% nursing staff turnover (Virginia average 48.1%).
Heritage Hall Tazewell
282 Ben Bolt AvenueTazewell, VA 24651
Tazewell County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Heritage Hall Tazewell, nurse aides logged 1.89 hours per resident per day, 9% below the Virginia average. With about 157 residents a day, that works out to roughly 296 aide hours a day, or about 37 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 10% below the all-days figure.
| Hours per resident per day | This home | Virginia avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.89 | 2.07 | 2.32 |
| Licensed practical nurses | 0.76 | 1.00 | 0.86 |
| Registered nurses | 0.28 | 0.69 | 0.69 |
| All nursing staff | 2.92 | 3.76 | 3.86 |
| All nursing staff, weekends | 2.62 | 3.29 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
39.1% of nursing staff at Heritage Hall Tazewell left over the year CMS measured, against a Virginia average of 48.1% and a US average of 45.8%. Registered nurse turnover was 42.9%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Mar 8, 2024. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 10 health deficiencies (Virginia average 14.5). CMS lists 1 fine totaling $78,553 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Jun 12, 2025 | Fine | $78,553 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Heritage Hall Tazewell holds 2 of 5 overall; the Virginia average is 3.0.
About Heritage Hall Tazewell
- Ownership: For profit - Limited Liability company
- Legal name: Legal Business Name Not Available
- Medicare and Medicaid certified since: Dec 1, 1984
- Councils: resident council
- Area: rural
Nursing homes near Heritage Hall Tazewell
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Westwood Center Bluefield | 15.8 | 60 | 2.03 | 3.80 | 61.7% | 1 | $159,612 |
| Mercer Healthcare Center Bluefield | 16.4 | 123 | 2.00 | 3.56 | 44.5% | 2 | $28,060 |
| McDowell Healthcare Center Gary | 16.5 | 120 | 1.91 | 3.49 | 44.6% | 5 | None |
| Bluestone Health and Rehabilitation Bluefield · SFF candidate · abuse citation | 17.5 | 60 | 1.59 | 2.98 | 35.0% | 1 | $132,589 |
| Clinch Valley Medical Center Richlands | 17.6 | 24 | 0.99 | 8.03 | — | 5 | None |
| Francis Marion Manor Health & Rehabilitation Marion | 18.9 | 109 | 2.82 | 5.03 | 47.9% | 5 | None |
| Bland County Nursing & Rehab Center Bastian | 19.3 | 57 | 2.23 | 4.17 | 46.3% | 4 | None |
| Mountain Laurel Rehabilitation and Nursing Rural Retreat · abuse citation | 19.6 | 120 | 1.63 | 3.14 | 62.6% | 1 | $198,489 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.