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Heritage Care Center: Staffing, Turnover, and Inspection Record

Heritage Care Center is a 143-bed for-profit nursing home in Pittsburgh, Pennsylvania, part of Wecare Centers. In the CMS August 2026 release it reported 1.75 nurse aide hours per resident per day, 20% below the Pennsylvania average of 2.19, and 60.2% nursing staff turnover (Pennsylvania average 44.5%).

Certified for Medicare and Medicaid · CMS number 395732

Heritage Care Center

5701 Phillips Avenue
Pittsburgh, PA 15217
Allegheny County
Aide hours per resident a day
1.75
Pennsylvania average 2.19
Nursing staff turnover
60.2%
Pennsylvania average 44.5%
Certified beds
143
about 107 residents a day
Fines, last 3 years
0
none on record

CMS Care Compare, August 2026 release

Special Focus Facility candidate. CMS lists this home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues.

How many staff hours residents get

CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Heritage Care Center, nurse aides logged 1.75 hours per resident per day, 20% below the Pennsylvania average. With about 107 residents a day, that works out to roughly 188 aide hours a day, or about 24 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 12% below the all-days figure.

Staff hours per resident per day at Heritage Care Center, Pennsylvania average, and US average
Hours per resident per dayThis homePennsylvania avgUS avg
Nurse aides (CNAs)1.752.192.32
Licensed practical nurses0.560.910.86
Registered nurses0.640.790.69
All nursing staff2.963.893.86
All nursing staff, weekends2.603.533.42

CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.

Staff turnover

60.2% of nursing staff at Heritage Care Center left over the year CMS measured, against a Pennsylvania average of 44.5% and a US average of 45.8%. Registered nurse turnover was 62.5%. 1 administrator left over the same period.

Nursing staff turnover
60.2%
Pennsylvania 44.5% · US 45.8%
Registered nurse turnover
62.5%
Pennsylvania 39.9% · US 42.9%
Administrators who left
1
Pennsylvania average 0.6

Inspections and penalties

State inspectors last completed a standard health inspection on Nov 21, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 38 health deficiencies (Pennsylvania average 10.1). CMS lists no fines or payment denials for this home in the last three years.

Health deficiencies, latest cycle
38
From complaints
8
Infection-control citations
—
Payment denials, 3 years
0

CMS star ratings

CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Heritage Care Center holds 1 of 5 overall; the Pennsylvania average is 3.0.

Overall
1 of 5
Health inspections
1 of 5
Staffing
1 of 5
Quality measures
3 of 5

About Heritage Care Center

  • Ownership: For profit - Corporation
  • Chain: Wecare Centers, 13 homes
  • Legal name: Her Opco LLC
  • Medicare and Medicaid certified since: Jun 9, 1987
  • Councils: resident council
  • Area: urban

Nursing homes near Heritage Care Center

The closest homes by distance, with the same CMS figures. Select a column to sort.

Nursing homes near Heritage Care Center. Column headers sort the table.
Squirrel Hill Wellness and Rehabilitation Center
Pittsburgh · SFF candidate · abuse citation · no staffing data submitted
0.3178———1$184,782
Ivy Park Post Acute
Pittsburgh
1.31501.823.2960.3%2$14,069
John J Kane Regional Center-Gl
Pittsburgh · abuse citation
1.72551.602.8256.3%2None
Upmc Magee-Womens Hospital Tcu
Pittsburgh
1.9202.406.4125.8%5None
Burgh Care Center
Pittsburgh · SFF candidate
2.01261.973.3951.4%1$347,202
Champion City Nursing and Rehabilitation Center
Pittsburgh · abuse citation
2.01871.762.9660.7%1$7,656
East End Health & Rehab Center
Pittsburgh
2.61441.883.4758.4%3None
Canterbury Place
Pittsburgh · abuse citation
3.01152.363.9641.6%1None

Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.

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← All nursing homes in Pennsylvania

Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.