Harold and Grace Upjohn Community Care Center: Staffing, Turnover, and Inspection Record
Harold and Grace Upjohn Community Care Center is a 87-bed nonprofit nursing home in Kalamazoo, Michigan. In the CMS August 2026 release it reported 2.10 nurse aide hours per resident per day, 10% below the Michigan average of 2.33, and 40.7% nursing staff turnover (Michigan average 44.1%).
Harold and Grace Upjohn Community Care Center
2400 Portage StKalamazoo, MI 49001
Kalamazoo County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Harold and Grace Upjohn Community Care Center, nurse aides logged 2.10 hours per resident per day, 10% below the Michigan average. With about 80 residents a day, that works out to roughly 167 aide hours a day, or about 21 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 7% below the all-days figure.
| Hours per resident per day | This home | Michigan avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.10 | 2.33 | 2.32 |
| Licensed practical nurses | 0.84 | 0.88 | 0.86 |
| Registered nurses | 0.82 | 0.78 | 0.69 |
| All nursing staff | 3.76 | 3.99 | 3.86 |
| All nursing staff, weekends | 3.49 | 3.50 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
40.7% of nursing staff at Harold and Grace Upjohn Community Care Center left over the year CMS measured, against a Michigan average of 44.1% and a US average of 45.8%. Registered nurse turnover was 33.3%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Apr 17, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 28 health deficiencies (Michigan average 10.1). CMS lists 2 fines totaling $31,186 and 1 payment denial in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Mar 12, 2025 | Payment Denial | 7 days from Apr 24, 2025 |
| Apr 17, 2024 | Fine | $15,593 |
| Nov 20, 2023 | Fine | $15,593 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Harold and Grace Upjohn Community Care Center holds 1 of 5 overall; the Michigan average is 3.1.
About Harold and Grace Upjohn Community Care Center
- Ownership: Non profit - Corporation
- Medicare and Medicaid certified since: Jan 1, 1967
- Part of a continuing care retirement community
- Councils: resident council
- Area: urban
Nursing homes near Harold and Grace Upjohn Community Care Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Villa at Borgess Place Kalamazoo | 3.6 | 101 | 2.72 | 4.40 | 63.6% | 2 | $45,130 |
| Medilodge of Portage Portage | 4.5 | 117 | 2.10 | 3.63 | 44.8% | 3 | $35,317 |
| Medilodge of Kalamazoo Kalamazoo | 4.5 | 39 | 1.94 | 3.64 | 39.0% | 2 | None |
| Friendship Village Kalamazoo | 4.8 | 57 | 3.39 | 5.91 | 20.0% | 5 | None |
| Medilodge of Westwood Kalamazoo | 5.3 | 97 | 2.07 | 3.64 | 52.3% | 1 | $65,535 |
| The Laurels of Galesburg Galesburg | 7.5 | 93 | 2.12 | 3.54 | 38.1% | 1 | $145,115 |
| Plainwell Pines Nursing and Rehabilitation Communi Plainwell · abuse citation | 9.6 | 39 | 1.79 | 3.24 | 62.8% | 2 | $194,994 |
| Bronson Commons Mattawan | 10.9 | 100 | 2.54 | 4.43 | 40.3% | 3 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
Explore next
Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.