Friendship Village: Staffing, Turnover, and Inspection Record
Friendship Village is a 57-bed nonprofit nursing home in Kalamazoo, Michigan, part of Life Care Services. In the CMS August 2026 release it reported 3.39 nurse aide hours per resident per day, 45% above the Michigan average of 2.33, and 20.0% nursing staff turnover (Michigan average 44.1%).
Friendship Village
1400 N Drake RdKalamazoo, MI 49006
Kalamazoo County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Friendship Village, nurse aides logged 3.39 hours per resident per day, 45% above the Michigan average. With about 42 residents a day, that works out to roughly 141 aide hours a day, or about 18 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 13% below the all-days figure.
| Hours per resident per day | This home | Michigan avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 3.39 | 2.33 | 2.32 |
| Licensed practical nurses | 0.65 | 0.88 | 0.86 |
| Registered nurses | 1.87 | 0.78 | 0.69 |
| All nursing staff | 5.91 | 3.99 | 3.86 |
| All nursing staff, weekends | 5.12 | 3.50 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
20.0% of nursing staff at Friendship Village left over the year CMS measured, against a Michigan average of 44.1% and a US average of 45.8%. Registered nurse turnover was 13.3%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Apr 2, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 2 health deficiencies (Michigan average 10.1). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Friendship Village holds 5 of 5 overall; the Michigan average is 3.1.
About Friendship Village
- Ownership: Non profit - Corporation
- Chain: Life Care Services, 43 homes
- Legal name: Lifecare, Inc.
- Medicare and Medicaid certified since: Mar 1, 1976
- Part of a continuing care retirement community
- Councils: resident council
- Area: urban
Nursing homes near Friendship Village
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Medilodge of Westwood Kalamazoo | 0.8 | 97 | 2.07 | 3.64 | 52.3% | 1 | $65,535 |
| Medilodge of Kalamazoo Kalamazoo | 2.2 | 39 | 1.94 | 3.64 | 39.0% | 2 | None |
| Harold and Grace Upjohn Community Care Center Kalamazoo | 4.8 | 87 | 2.10 | 3.76 | 40.7% | 1 | $31,186 |
| Villa at Borgess Place Kalamazoo | 5.5 | 101 | 2.72 | 4.40 | 63.6% | 2 | $45,130 |
| Alamo Cove Rehab and Nursing Center Kalamazoo · SFF candidate | 6.7 | 100 | 2.07 | 3.44 | 57.4% | 1 | $18,274 |
| Medilodge of Portage Portage | 7.7 | 117 | 2.10 | 3.63 | 44.8% | 3 | $35,317 |
| Bronson Commons Mattawan | 8.2 | 100 | 2.54 | 4.43 | 40.3% | 3 | None |
| Plainwell Pines Nursing and Rehabilitation Communi Plainwell · abuse citation | 8.5 | 39 | 1.79 | 3.24 | 62.8% | 2 | $194,994 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.