Hagerstown Healthcare Center: Staffing, Turnover, and Inspection Record
Hagerstown Healthcare Center is a 140-bed for-profit nursing home in Hagerstown, Maryland, part of Communicare Health. In the CMS August 2026 release it reported 2.15 nurse aide hours per resident per day, about the same as the Maryland average of 2.12, and 44.4% nursing staff turnover (Maryland average 40.2%).
Hagerstown Healthcare Center
750 Dual HighwayHagerstown, MD 21740
Washington County
CMS Care Compare, August 2026 release
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Hagerstown Healthcare Center, nurse aides logged 2.15 hours per resident per day, about the same as the Maryland average. With about 98 residents a day, that works out to roughly 211 aide hours a day, or about 26 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 13% below the all-days figure.
| Hours per resident per day | This home | Maryland avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.15 | 2.12 | 2.32 |
| Licensed practical nurses | 0.93 | 0.91 | 0.86 |
| Registered nurses | 0.55 | 0.84 | 0.69 |
| All nursing staff | 3.63 | 3.87 | 3.86 |
| All nursing staff, weekends | 3.16 | 3.47 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
44.4% of nursing staff at Hagerstown Healthcare Center left over the year CMS measured, against a Maryland average of 40.2% and a US average of 45.8%. Registered nurse turnover was 57.7%. 2 administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Nov 26, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 19 health deficiencies (Maryland average 17.5). CMS lists 2 fines totaling $24,125 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Mar 6, 2026 | Fine | $15,935 |
| Aug 21, 2023 | Fine | $8,190 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Hagerstown Healthcare Center holds 2 of 5 overall; the Maryland average is 3.1.
About Hagerstown Healthcare Center
- Ownership: For profit - Corporation
- Chain: Communicare Health, 110 homes
- Legal name: Dual Leasing Co., LLC
- Medicare and Medicaid certified since: Nov 6, 2000
- Councils: resident council
- Area: urban
Nursing homes near Hagerstown Healthcare Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Julia Manor Nursing and Rehabilitation Center Hagerstown · abuse citation | 0.6 | 130 | 1.79 | 3.26 | 43.3% | 1 | None |
| Creekside Center for Rehabilitation and Nursing Hagerstown · SFF candidate | 1.4 | 80 | 1.86 | 3.29 | 64.7% | 1 | $111,536 |
| Coffman Nursing Home Hagerstown | 1.9 | 59 | 3.11 | 4.72 | 40.7% | 3 | None |
| Western MD Hospital Center Hagerstown | 2.2 | 63 | 3.15 | 7.40 | 19.4% | 5 | $24,060 |
| Complete Care at Hagerstown Hagerstown | 4.6 | 60 | 1.83 | 3.92 | 56.0% | 1 | $43,352 |
| Homewood Living Williamsport Williamsport | 5.1 | 82 | 2.53 | 4.04 | 31.9% | 3 | $42,266 |
| Williamsport Health and Rehabilitation Center Williamsport · abuse citation | 6.3 | 121 | 2.02 | 3.72 | 53.0% | 1 | None |
| Fahrney-Keedy Memorial Home Boonsboro | 6.9 | 106 | 2.22 | 4.07 | 44.0% | 5 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.