Friendship Village Retirement: Staffing, Turnover, and Inspection Record
Friendship Village Retirement is a 72-bed nonprofit nursing home in Waterloo, Iowa. In the CMS August 2026 release it reported 3.09 nurse aide hours per resident per day, 23% above the Iowa average of 2.51, and 28.3% nursing staff turnover (Iowa average 44.0%).
Friendship Village Retirement
600 Park LaneWaterloo, IA 50702
Black Hawk County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Friendship Village Retirement, nurse aides logged 3.09 hours per resident per day, 23% above the Iowa average. With about 66 residents a day, that works out to roughly 203 aide hours a day, or about 25 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 8% below the all-days figure.
| Hours per resident per day | This home | Iowa avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 3.09 | 2.51 | 2.32 |
| Licensed practical nurses | 0.87 | 0.56 | 0.86 |
| Registered nurses | 0.81 | 0.74 | 0.69 |
| All nursing staff | 4.78 | 3.82 | 3.86 |
| All nursing staff, weekends | 4.38 | 3.37 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
28.3% of nursing staff at Friendship Village Retirement left over the year CMS measured, against a Iowa average of 44.0% and a US average of 45.8%. Registered nurse turnover was 23.1%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Nov 17, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 1 health deficiency (Iowa average 6.5). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Friendship Village Retirement holds 5 of 5 overall; the Iowa average is 3.1.
About Friendship Village Retirement
- Ownership: Non profit - Corporation
- Legal name: Friendship Village Inc.
- Medicare and Medicaid certified since: Aug 15, 1968
- Part of a continuing care retirement community
- Councils: resident council
- Area: urban
Nursing homes near Friendship Village Retirement
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Ravenwood Specialty Care Waterloo | 0.4 | 176 | 2.17 | 3.35 | 30.2% | 1 | None |
| Harmony Waterloo Waterloo · abuse citation | 0.5 | 88 | 2.04 | 3.24 | 48.8% | 1 | $95,440 |
| Harmony House Health Care Center Waterloo · SFF candidate | 3.6 | 65 | 2.73 | 3.84 | 61.5% | 1 | $48,825 |
| Northcrest Specialty Care Waterloo | 3.9 | 94 | 1.96 | 3.29 | 46.7% | 2 | None |
| Pinnacle Specialty Care Cedar Falls | 4.6 | 100 | 2.15 | 3.31 | 27.4% | 2 | $8,362 |
| The Suites at Western Home Communities Cedar Falls | 4.8 | 72 | 3.10 | 4.56 | 43.6% | 5 | None |
| Newaldaya Lifescapes Cedar Falls | 6.1 | 112 | 3.13 | 4.52 | 41.6% | 2 | $132,074 |
| Martin Health Center, INC Cedar Falls | 6.5 | 50 | 2.97 | 4.21 | 39.7% | 5 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.